Benefits
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Signing bonus
- Tuition assistance
- Vision insurance
Responsible for independently assessing and processing inbound calls to accomplish a satisfactory result for the customer and the bank. Proactively sells, cross-sells and refers bank products and services.
Responsibilities
- Professionally processes inbound calls concerning questions, product and service information.
- Actively pursues opportunities to establish new relationships and expand existing customer relationships.
- Efficiently interprets and explains policies, procedures, special programs and rates terms to ensure customer understanding of information being communicated.
- Maintains compliance with various regulations.
- Advises management of irregular or recurring problems and suggests improvements to better service the customers.
- Maintains the customer's confidentiality
This is a remote position.
Compensation: $14.00 - $19.00 per hour