The duties of the Server occupy a wide range of customer service activities in the HBT and may change according to staffing scenarios.
CANDIDATE PROFILE
Personal integrity and professionalism are a prerequisite. The Server must be a mature team player who has a genuine enthusiasm for the job. This individual must have strong organizational and people skills and should possess a positive attitude, enthusiasm, passion for customer satisfaction, and commitment to excellence.
Requirements & Responsibilities
Greeting all guests with enthusiasm and friendliness
Ensuring positive and memorable experiences for guests
Serving MBBC's alcoholic products in an appropriate manner consistent with company standards and the Vermont Department of Liquor Control
Regularly attending in-house training
Constantly expanding knowledge of beer and other products and services
Answering guest questions about beer, menu items, and facilities accurately and in a friendly manner
Identifying food and beverage orders when ready and delivering items to tables in a timely manner
Maintaining a professional appearance at all times
Communicating with management to ensure guest satisfaction
Reporting to work as scheduled, in uniform, and ready to work
Maintaining professional relationships with all co-workers
Following checklists and standard operating procedures
Maintaining a safe, clean, organized, and stocked work area
Maintaining full knowledge of menus, recipes, and other pertinent information
Responsible for constant sanitation, organization, and proper food handling
Preparing work area for opening, mid-shift, or closing in accordance with company standards
Team player
Hard worker
POSITION: Server
FLSA: Part-Time, Non-Exempt
Seniority level
Entry level
Employment type
Part-time
Job function
Strategy/Planning and Information Technology
Industries
Food and Beverage Services
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