Description
The Robotics Technician will assist in integration, troubleshooting, and training of autonomous vehicle technologies. They will primarily provide on-site Technical Support in the Tupelo, MS area with additional remote and on-site Technical Support in the Huntsville, AL area to end users of our autonomous vehicles/systems. This position will provide vehicle/system integration and support at various locations within North America as needed. Overnight travel within North America is occasionally required for this position.
- Assist or lead in integrating AV systems at various customer locations in North America.
- Primarily report to our primary customer location in the Blue Springs, MS with no overnight travel.
- Occasionally report to customers in North America with overnight travel (especially while training in our technologies).
- Work extensively with software applications and web interfaces (primarily using a laptop PC) to configure, optimize, and troubleshoot our customer’s AV systems.
- Primarily, be physically present at customer sites such as manufacturing and warehouse facilities to observe and optimize AV system performance, but occasionally work remotely (from home) to support our customers.
- Effectively communicate with customers and frequently prepare system technical reports and documentation.
Requirements
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Up to 35% overnight travel.
- Proven ability to work effectively in a team environment with associates.
- Trustworthy, reliable, and self-motivated to earn and maintain the respect of our customers.
- Comfortable with laptop PC, voltmeter, various small hand tools, and Microsoft applications.
- Working knowledge of automation technology is a plus (PLCs, Motors, Servos, Motor Controllers, Power Circuits, RFID, Encoders, Sensors, etc.).
- Basic understanding of electrical theory and mechanical design principles is A+.
- Logical and analytical thinking with a methodical approach to problem solving is essential to success in this role.
- Ability to advise, mentor, coach, teach, and effectively communicate with colleagues and customers.
- Must be willing to travel overnight up to 35% .
- Must be eligible to work in the USA long term without sponsorship.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Mechanical Aptitude is an advantage.
- Ability to prioritize tasks.
Education and Experience-
- An Associates / Bachelors degree preferred or equivalent experience.
- Minimum of two plus years of work experience.
Physical Requirements-
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, or crouch. The employee must frequently lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, distance vision and color vision.
Our Benefits!
- #1 CULTURE!!!
- Fun, Family-Oriented Work Environment!
- Medical, Dental, and Vision benefits that begin on your 1st day of work!
- Employee Stock Ownership Plan (ESOP)
- Company Paid Life, Dependent Life, Short- & Long-Term Disability Insurance
- 10 Paid Holidays per year
- Vacation & Personal Time
- 401K
- Employer HSA Contribution
- Company Paid Bereavement Time
- Company Paid Maternity and Paternity Leave
Come see why AHP was voted one of the "Best Places to Work in Kentucky" and is a Nationally Certified "Great Place to Work"!
Join the AHP Family and apply now! EOE
