Financial Aid Officer

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Job Overview

Student Finance Officers are critical in making higher education more accessible and affordable, helping students navigate financial aid and achieve their educational goals.

Essential Functions

• Conduct student interviews to assess financial aid needs and eligibility
• Maintain accurate student financial aid documentation
• Assist students with completing financial aid forms
• Counsel veteran students and ensure compliance with Department of Veterans Affairs guidelines
• Manage student payment plans and contact students with outstanding balances
• Track and process financial aid documentation, including ISIRs and federal fund releases
• Audit student files for completeness and accuracy
• Coordinate with Admissions regarding financial aid appointments

Core Competencies

• Critical Thinking
• Communication
• Cultural Competency
• Customer Service
• Ethical Decision-Making

Minimum Requirements

• 3+ years experience of in financial aid assistance
• Strong verbal and written communication skills
• Proficient in Microsoft Office/Google Workspace
• Ability to access Department of Education systems
• Exceptional customer service skills

Preferred Qualifications

• Associate degree from an accredited institution
• Knowledge of Title IV funding

Additional Details

• Supervisory Responsibilities: None
• Required Licenses: None
• Hiring Range: $20.80 - $24.96/hour

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