Experienced HVAC Service Billing Adminstrator

Benefits:

• Employee Owned Company Stock
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
  
  
  

Are you ready to join a dynamic team where your organizational skills and attention to detail will shine? As an HVAC Service Billing Administrator at Marina Mechanical Services, you'll play a crucial role in ensuring our operations run smoothly by managing billing processes, coordinating with service technicians and sales teams, and providing top-notch customer service. This is your chance to be part of a growing company that values innovation, teamwork, and professional development. If you're passionate about making a difference and thrive in a fast-paced environment, Marina Mechanical Services is your place!

Job Expectations

• Prepare and process client invoices per customer requirements reading from service technicians field work order and send to customers through various channels
• Read contracts and interpret billing requirements with accuracy
• Issue client account statements
• Manage the collection process for outstanding accounts
• Verify discrepancies and resolve clients’ billing issues in a timely manner
• Manage the right-to-lien process and documentation on active projects
• Provide excellent client service
• Answer questions and handle complaints from clients regarding bills
• Work with the Service Coordinator to provide redundancy in high volume times
• Answer busy phones and assist with taking service calls for clients in detail
• Assist service sales with prequalification or client related documents
• General office administrative tasks (i.e. filing, etc)
• Responsible for uploading paperwork to 3rd party vendors and in-house systems
• Other responsibilities as assigned
  
  
  

Desired Skills & Experience

• Excellent written and verbal communication skills
• Positive and professional demeanor
• Dedication to providing excellent customer service
• Strong attention to detail, and an ability to multi-task and work within deadlines
• Previous HVAC billing experience is preferred
• Comfortable working independently and with a larger team
• Strong computer skills are a must
• Ability to work onsite
  
  
  

WHAT IS IN IT FOR YOU?

Marina Mechanical Services offers benefits comparable to the industry, including company contributions to medical and dental, dollar for dollar 401(k) match to a set limit, paid time off and paid holidays. We are also employee owned, therefore all non-collective bargained employees automatically become owners without cost.