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SHOP ASSISTANT

Vermeer Great Plains • Oklahoma City, OK, USA • 1m ago

Job Details

Job Location: Oklahoma City - Oklahoma City, OK

Position Type: Full Time

Education Level: High School Diploma

Salary Range: Undisclosed

Travel Percentage: Less than 5%

Job Shift: Day

Job Category: Service

Description

Position Title: Shop Assistant

Department: Service

Reports to: Service Manager

Vermeer Great Plains – 100% EMPLOYEE-OWNED COMPANY

An authorized distributor for Vermeer equipment in Kansas, Oklahoma, and Western Missouri with five branch locations across the region. A 100% employee-owned company, we provide dedicated sales, rentals, parts, and service support for customers in the tree care, landscaping, wood waste, organic recycling, underground construction, and mining industries.

POSITION FUNCTION:

The Shop Assistant will assist the Service Manager and Service Technicians in maintaining a smooth running, efficient department by performing tasks and learning the basics of the industry.

ESSENTIAL PERFORMANCE RESPONSIBILITIES:

Provide general assistance around the shop, including administrative and technical tasks
Greet customers and perform machine intake procedures
Open workorders and add them to service schedule spreadsheet
Take and upload digital pictures of equipment
Help clean employee areas
Operate equipment as necessary
Clean and organize all shop tools
Help maintain cleanliness, neatness and safety of shop
Perform HDD tooling/piercing tool repairs
Stay current with the latest trends and developments within your field and industry by continuing your education with Factory Service Schools, VGP Service Schools, Individual Development Plans, etc.
Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in Employee Handbook
Other duties as assigned

Measure of success determined by established company guidelines, including but not limited to the ability to successfully perform the above-mentioned functions, feedback from customers, ability to take guidance and direction from Manager professionally, and execute upon such feedback.

Qualifications

KNOWLEDGE, SKILLS AND ABILITIES:

Must be committed to and take a pro-active approach to our Company Mission, Vision and Values
Strong PC proficiency with MS Windows and MS Office Suite
Capacity to analyze a situation and prioritize tasks
Familiarity with hand tools
Aptitude for mechanics with excellent problem-solving skills and attention to detail
Demonstrated safe work habits
High degree of customer service to both internal and external customers
Strong ability to adapt to the people and environment around them - customers, suppliers, co-workers and manufacturer's employees
Ability to conduct yourself in a professional, ethical and reliable manner
Strong verbal and written communication skills in order to communicate professionally, respectfully and honestly at all times
Must be able to lift at least 50 lbs, stand, walk, use hands and fingers, handle, feel, reach with hands and arms, stoop, kneel, crouch or crawl, talk and hear 100% of the time
Ability to be exposed to extreme weather elements, including wet and/or humid conditions, extreme cold and extreme heat regularly
Ability to withstand moderate to high noise level in working environment regularly
Regular attendance is required
Must be able to work overtime and/or weekends as needed

QUALIFICATIONS:

High School diploma/GED and 1 year of experience in the same or similar role and/or industry; or equivalent combination of education and experience required
Equipment operator experience strongly preferred
Must have a valid unrestricted Driver’s License and ability to maintain one throughout employment
Background check, pre-employment drug testing and clean driving record required

FLSA status: Non-exempt

EOE

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of responsibilities and expectations of position. As the nature of business demands change so, too, may the essential functions of this position.

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