Are you a dynamic leader with a passion for driving sales growth, expanding market presence, and leading high-performing teams? FBG Services is looking for a District Director to take charge of operations and business development in the Minnesota area.
At FBG Facility Services, we are dedicated to creating cleaner, safer, and healthier working environments. With a focus on commercial cleaning and facility services, FBG has been serving nationally since 1960. We offer a range of services including janitorial services, building maintenance, grounds maintenance, and more.
Summary:
The District Director – Minnesota District is responsible for leading, planning, directing, controlling, and ensuring the profitability of sales and operations within company policies and guidelines to achieve regional and corporate goals. This role oversees operations and strategic initiatives, ensuring efficiency, compliance, and high-quality service delivery while directly reporting to the VP of Operations. The District Director will drive aggressive sales growth, expand market presence, and enhance financial performance across multiple locations.
On a day-to-day basis, the District Director supervises operational teams, drives new business acquisition, maintains and strengthens customer relationships, ensures compliance with specifications, and manages financial performance. Additional responsibilities include training oversight, safety program administration, incident investigations, personnel management, quality control, and assisting in marketing efforts.
Essential Duties and Responsibilities:
- Oversee district operations, ensuring alignment with regional and company objectives.
- Drive sales growth, market expansion, and revenue generation within the Minnesota district.
- Develop and execute strategies to increase market share and identify new business opportunities.
- Ensure all safety processes, techniques, and practices are implemented and monitored.
- Develop team members for delegation of responsibilities and leadership growth. Identify high-potential personnel for promotions and communicate succession plans.
- Strengthen and maintain customer relationships by addressing concerns and implementing solutions.
- Maintain cost control measures while ensuring service quality and account profitability.
- Ensure timely and accurate reporting across all operational functions.
- Oversee hiring, training, and performance evaluation processes in line with company policies.
- Develop training and supervision strategies to ensure staff competency and productivity.
- Maintain and enforce personnel policies, salary structures, and employee benefits.
- Monitor and manage employee turnover, fostering a positive and productive work environment.
- Ensure customer satisfaction through service delivery, job schedule adherence, and inspections.
- Implement continuous improvement strategies, quality control measures, and risk management programs.
- Serve as a key resource for compliance, innovation, training, and operational standardization.
- Ensure adherence to company mission, values, and quality systems.
- Maintain compliance with regional, state, and federal regulations, including OSHA and EEOC guidelines.
- Ensure proper documentation and training in workplace safety, employment laws, and industry standards.
- Promote an inclusive work environment that respects diversity and fosters teamwork.
- Maintain regular and predictable attendance.
- Perform other duties as assigned by the Vice President of Operations.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Supervisory Responsibilities:
This position oversees all operations and employees within the Minnesota district.
Education and Experience:
- Associate’s Degree required; Bachelor’s Degree from an accredited institution preferred.
- Minimum of 5 years in a management or supervisory role, preferably in operations and sales.
- Proven experience in business development and driving revenue growth.
- Any combination of education and experience that provides the required knowledge, skills, and abilities to successfully perform the essential functions of the position.
Physical Demands:
- Frequently required to stand, walk, sit, use hands, reach, climb, balance, stoop, kneel, crouch, or crawl.
- Must be able to see, talk, and hear clearly.
- Work environment includes office and field settings, requiring flexibility in movement.
Skills and Abilities:
- Strong leadership and decision-making abilities.
- Proven ability to drive aggressive sales and business growth.
- Effective verbal and written communication skills.
- Ability to manage multiple priorities and work under pressure.
- Experience in coaching and developing teams.
- Financial acumen to operate within budgetary guidelines.
- Commitment to fostering a high-performing, customer-focused work culture.
Company Mission:
To “Provide a clean, safe, and healthy environment for our customers.” This applies to both internal and external customers, including employees, vendors, subcontractors, and clients.
Our Employees are Guided by Our Core Values:
- The Right People – Ensuring each role is filled with the best-qualified individual with necessary resources.
- The Right Things – Delivering promised services and designing effective programs.
- The Right Way – Upholding integrity, safety, efficiency, and ethical standards.
- The Right Reasons – Making decisions that align with the mission and values.
- The Right Time – Executing tasks on time, every time.
Note: The statements herein describe the general nature and level of work performed by employees in this role. This document is not an exhaustive list of responsibilities, duties, and skills. Employees may be reassigned at any time and given other duties within the corporation. This document does not establish an employment contract and is subject to change at the discretion of the employer.
