At PLEXSYS, our teams design, build and deliver Live, Virtual, and Constructive (LVC) innovation and training solutions to customers around the world. With over 200 employees in seventeen states and four foreign countries, we contribute our success to enabling better training…everyday…across the globe.   

As an employee of PLEXSYS, you’ll find a culture that empowers you to achieve your professional objectives, give your personal best, and work with other highly passionate individuals.  Our core values of integrity, excellence, teamwork and agility drive our daily decisions, identify our focus areas, and inspire our organizational culture.

GENERAL DESCRIPTION

Provide full-time on-site support, administering and maintaining the NATO E-3A Mission Simulation Training Devices (MSTD); operate and maintain the system hardware and software; perform analysis to determine system viability and accuracy.  Log and report system issues so corrective measures can be conducted; explore, research, and develop methods to expand training opportunities to fully exploit the capabilities of the training system; coordinate and de-conflict training events and schedules so the training objectives programmed for the MSTD can be achieved. Provide network support and analysis for distributed training events. Provide security access control within the secure facility as directed. 

DUTIES & RESPONSIBILITIES

• Assist the customer during the training sessions to maximize each training experience
• Assist customer with the development of training capabilities and training events
• Perform startup activities prior to each training event to ensure the MSTD is configured for training when customer arrives
• Address and correct system malfunctions in real time to ensure successful mission training
• Perform post training event shut down procedures
• Provide technical assistance to the customer in the operation of the MSTD
• Perform fault isolation, repair, part replacement and checkout procedures for the MSTD
• Perform maintenance task preparations and selection of spare parts, support equipment, tools and technical data
• Support test activities and schedules to include providing advice on equipment operation and maintenance
• Analyze, test, and validate software upgrades or modifications
• Support the customer during acceptance testing
• Perform field level modifications to the MSTD to include software update or modifications
• Perform MSTD hardware maintenance in accordance with authorized procedures
• Support configuration management in accordance with local area procedures
• Connect/disconnect components for testing and inspection
• Track trends and note product improvement
• Provide comments on suggested customer changes to technical manual procedures
• Perform security assignments in accordance with the Automated Information System requirements and local regulations
• Other tasking and duties as assigned

REQUIREMENTS

• Must have a current/active US Secret or NATO-Secret clearance and ability to obtain a NATO Cosmic Secret clearance as duties dictate
• Strong command of the English Language with the ability to communicate with internal and external customers effectively, both oral and written, in English
• Five or more years of military experience in Aerospace Command and Control
• Experience with Microsoft Windows and Microsoft Office

DESIRABLE

• Associate Degree or higher in a technical area or technical training in computer systems or high-technology related field
• Specialized computer training in networking or database management
• Extensive knowledge of MSTDs
• Experience in administering Computer Servers in a multi-domain environment
• Familiarization with PLEXSYS products
• Experience with Distributed Mission Operations training events