Senior Territory Manager - Toronto, ON Canada

Opportunity.OpportunityDetail.JobDetails

Opportunity.OpportunityDetail.Description

In addition to standard responsibilities assigned to all Appliance Territory Managers as outlined below, the Senior Appliance Territory Manager has additional essential responsibilities to include:

• Act as mentor to team members, providing guidance, feedback and professional development support
• Foster a culture of continuous learning by coaching team members to enhance their skills
• Lead by example, sharing best practices and industry knowledge to inspire and develop others
• Deliver training programs to upskill team members and drive success
• Perform projects and administrative work as assigned
• Address issues/problems and support initiatives within the territory as required and/or assigned
• Demonstrate professionalism and positive demeanor in performance of daily duties and lead by example
• Other senior tasks as assigned

RESPONSIBILITIES:

• Visit customers to service vendor products and perform sales and support services in assigned stores
• Travel to customer locations and service vendor products and maintain product displays
• Receive and respond to customer inquiries
• Provide new product information including receiving customer feedback regarding vendor products and services
• Support and provide product knowledge to customers by demonstrating equipment and providing product application training
• Answer customer sales and technical questions
• Resolve customer complaints in a timely manner
• Facilitate sales, marketing and promotional campaigns by acquainting accounts with the latest sales techniques.
• Resolve any customer and vendor differences
• Assist with placing special orders
• Place items on shelving units according to the plan-o-gram
• Manage and maintain inventory levels, make adjustments as required
• Attend and represent customer at trade / industry shows and training sessions as required.
• Report weekly summary of hours, location and sales impact at retail.
• Travel with designated Customer Manager and/or AMS Regional Manager when necessary
• Comply with all Customer and AMS policies and procedures
• Perform other related duties as assigned

MINIMUM REQUIREMENTS:

• Travel required which includes overnight stays
• Ability to work varied hours/days as business dictates is required
• Knowledge of Brand Name appliances required
• Must be Microsoft Office proficient
• Required to lift up to 50lbs, this may include lifting weight above shoulders as needed
• Frequent standing, bending and twisting required
• Excellent communication, presentation, written and technical skills required
• Proof of valid driver’s license and insurance required (must meet company’s minimum requirements)
• Provide excellent customer service to customers and vendors
• HS diploma or equivalent required, college degree preferred
• 2 years of vendor sales experience preferred
• 1 year of field sales/customer service experience preferred

BENEFITS:

• Vehicle Reimbursement Program
• Company equipment
• Comprehensive compensation for travel (hotel and meals)

Opportunity.OpportunityDetail.Qualifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.