Claims Support Assistant - In Office - Concord, CA

CCMSI • Concord, CA, US • 1w ago

Overview

Job Title: Claim Clerk

Location: In-office position at CCMSI | Concord, CAWork Schedule: Full-time, Monday – Friday, 8:00 AM – 4:00 PM (No remote work option)Pay Rate: $21.00 per hour | 37.5 hours per week

The posted salary reflects CCMSI’s good-faith estimate of the base pay range for this role, in accordance with applicable pay transparency laws. Actual compensation will depend on qualifications, experience, and internal equity. Additional compensation may include bonuses, benefits, or other forms of pay. A full summary of benefits—including Medical, Dental, Vision, Life Insurance, ESOP, and 401K—is available upon request. Please discuss any compensation and benefits questions with our hiring team.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer. Background checks are conducted in compliance with applicable laws.

About CCMSI

At CCMSI, we’re more than just a Third Party Administrator—we’re an employee-owned company driven by people, values, and service. We support our clients through innovative claim solutions and support our employees through meaningful career development and a collaborative, team-focused culture. Recognized as a Great Place to Work, CCMSI ranks in the 95th percentile in employee satisfaction and retention.

About the Role

As a Claim Clerk at our Concord, CA office, you'll provide vital clerical and administrative support to our claims professionals. This entry-level role is ideal for someone highly organized, detail-oriented, and eager to contribute to a team that plays a critical role in delivering top-tier service to our clients.

Responsibilities

Perform general clerical duties such as scanning, filing, and data entry for claim files.
Distribute incoming mail and assist in file setup for new claims.
Track and follow up on outstanding claim documentation.
Summarize correspondence, organize documents, and assist with system updates.
Support claim staff with ongoing projects and learning new technologies or procedures.
Maintain compliance with internal standards and client service expectations.

Qualifications

Success in This Role Looks Like:

Timely and accurate completion of tasks.
Responsiveness to claim personnel and internal teams.
Adherence to CCMSI’s service standards and best practices.
Willingness to learn and grow within the position.

Qualifications

High school diploma or equivalent required.
Strong organizational and time management skills.
Proficient in Microsoft Office (Word, Excel, Outlook).
Clear written and verbal communication skills.
Ability to work independently and with minimal supervision.
Previous insurance experience is helpful but not required.

Preferred Skills

Typing speed of 50+ WPM.
Experience working with internal systems or databases.
Flexible and adaptable to process improvements.

Why Work With Us?

Employee-Owned Company: Every employee is an owner through our ESOP.
Career Development: Internal training and promotion paths designed to support your growth.
Comprehensive Benefits: Medical, Dental, Vision, Life, Disability, 401K, and more.
Time Off: Start with 4 weeks of PTO in your first year plus 10 paid holidays.
Supportive Team Culture: We value collaboration, innovation, and work-life balance.

Join a team where your work matters—and your growth is supported.Apply today to start your journey with CCMSI in Concord, CA!

#CCMSICareers #ConcordJobs #ClaimClerk #InOfficeRole #AdminJobs #EntryLevelJobs #InsuranceCareers #NowHiring #GreatPlaceToWork #EmployeeOwned #CareerGrowth #JoinOurTeam #IND456 #LI-InOffice

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