Counter Sales Associate - HVAC

DSG • Full-time • Livonia, MI, US • $21 - $28 / hour • 3w ago

Factors that may be used to determine your actual salary include your job specific skills, education, training, job location, number of years of experience related to this role and comparison to other employees already in this role.

DSG is seeking a n HVAC Counter Sales Associate in our Livonia , MI location. In this full time, hourly position, work is typically performed during standard business hours, Monday through Friday, but may vary on occasion according to business needs. As a Counter Sales Associate, you will assist customers at the City Desk with order placement and fulfillment, as well as assisting in all aspects of warehouse duties as needed.

At DSG, we are dedicated to building futures one job at a time. Starting with yours. As an ESOP, we are a community of peers, first and foremost. And we focus on cultivating an environment of respect, teamwork and growth. Where your career path is rich with possibilities. Where every success is shared. And where every challenge is overcome together. For more than a century, we’ve delivered more than supplies, we’ve offered true partnership and valuable solutions. By continuing to empower the future of our vendors and customers, we will empower a future of ongoing success for all of us.

A Typical Day in the Life of a n HVAC Counter Sales Associate:

Serve as the primary facilitator for customer orders made at the City Desk
Assist customers in a professional manner with product inquiries
Write (and occasionally fill) orders accurately and in a timely manner
Generate customer quotations and follow up as necessary
Provide trouble-shooting and technical support
Work with other sales team members to resolve customer service issues
Restock the counter area according to product brand and location
Monitor product inventory and cull damaged product
Maintain a clean and appealing counter display area
Identify and encourage the sale of additional products as applicable
Perform other duties as assigned

A Successful HVAC Counter Sales Associate Typically Has:

Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of heating, ventilation, and air conditioning (HVAC) products.
Excellent relationship building skills.
Outstanding interpersonal, customer service and communication skills across a variety of settings (in-person, phone, and email).
Strong attention to detail, paired with the ability to multi-task.
A knack for active listening to determine customer needs.
Superior problem solving, project management, and analytical skills.
A high proficiency with computers – experience in Eclipse or other ERP systems preferred.
The ability to plan, prioritize and organize work effectively.

At DSG, We Offer Benefits Built for You:

We are proudly 100% employee owned , which means your hard work and decisions directly benefit not only the success of the organization, but also your individual Employee Stock Ownership Plan (ESOP) .
We are highly committed to your training and development , offering personal and professional development opportunities and unlimited growth potential.
We offer competitive compensation packages based on your experience and potential.
You will receive generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances.
Our comprehensive benefits package, including medical, dental, and vision , also offers a multitude of other perks such as life insurance, short- and long-term disability, and a Health Savings Account (HSA) with employer contribution , among many others.
We know the importance of family, and offer various family planning and childcare savings opportunities, including paid parental leave, adoption assistance, infertility assistance, and a Dependent Care Flexible Spending Account (DCFSA).
Build your financial future through multiple retirement savings opportunities, including a 401(k) with employer match and b.
You will receive a discount on all DSG-supplied products .
We believe in giving back to our communities and hope that you will too, which is why we offer paid volunteer hours in addition to PTO.

Related Jobs

Outside Sales Account Manager - HVAC & Plumbing

DSG • Full-time • Livonia, MI, US • 1w ago

Salary Range: This position is eligible for our Account Manager Commission Program, which includes a general range of salary and total compensation (salary + commission and accelerator) that varies based on assigned acco...

1w ago

Apply

Claims Coordinator

ServiceMaster • Full-time • Farmington, MI, US • 2d ago

Customer Service

Position Overview As the hub of all claims, the coordinator is responsible for speaking with the customer, ongoing customer follow up, handling service complaints, logistics of dispatching field personnel to jobs while e...

2d ago

Apply

Machine Operator

Amsted Automotive • Full-time • Belleville, Michigan, United States • 5d ago

Manufacturing

ABOUT THE ROLE Amsted Automotive Group, Cold Form & Finishing, business unit is a premier technology organization specializing in complex metalworking and high-tech machining equipment and processes. We are a growing...

5d ago

Apply

Machine Operator

Amsted Automotive • Full-time • Taylor, Michigan, United States • 5d ago

Manufacturing

5d ago

Apply

Lead Shipping Coordinator

Amsted Automotive • Full-time • Taylor, Michigan, United States • 1w ago

Loading & Stocking

ABOUT THE ROLE Amsted Automotive Group, Cold Form & Finishing, business unit is seeking an experienced Lead Shipping Coordinator to meet production requirements and oversee the shipping and receiving operations. This...

1w ago

Apply

Tool Maker - 2nd Shift

Amsted Automotive • Full-time • Belleville, Michigan, United States • 1w ago

Manufacturing

ABOUT US Amsted Automotive, Cold Form & Finishing, business unit is seeking an experienced Tool Maker. Amsted Automotive is a growing company that embraces the employee experience through driving a positive culture,...

1w ago

Apply

General Laborer

ServiceMaster • Full-time • Dearborn Heights, MI, US • $24k - $30k / year • 3w ago

Installation & Maintenance

Laborer to assist with water and fire damages. Work with Lead technician. Great chance for advancement for right person. Compensation: $24,000-$30,000 plus overtime pay

3w ago

Apply

ReRoll Operator - 2nd Shift

Amsted Automotive • Full-time • Taylor, Michigan, United States • 1m ago

ABOUT THE ROLE Amsted Automotive Group, Cold Form & Finishing, business unit is seeking an experienced 1st shift (6:00 AM - 4:00 PM) Re-Roll Operator to meet production requirements which include loading stock materi...

1m ago

Apply

Operations Excellence Specialist

Amsted Automotive • Full-time • Taylor, Michigan, United States • 1m ago

General Function Amsted Automotive, Cold Form & Finishing MI is looking for an Operation Excellence Specialist to support the management of the company's business excellence program, tools and culture and is responsi...

1m ago

Apply

Catcher - 2nd Shift

Amsted Automotive • Full-time • Taylor, Michigan, United States • 1m ago

ABOUT THE ROLE Amsted Automotive, Cold Form & Finishing, business unit is seeking a Grind Catcher. In this role you will be responsible for assuring that grind production lines do not stop. The Grind Catcher must ens...

1m ago

Apply