QC Manager is responsible for planning, coordinating, and implementing a project-specific quality control program, executing its performance according to contract requirements, completing administrative documentation on time, and cultivating customer satisfaction with the client, all in alignment with Erickson-Hall’s Mission, Vision, and Values.
General Summary
This position is responsible for implementing and managing the Quality Control (QC) program. The QC Manager ensures that all construction operations, both onsite and offsite, meet quality standards and contract-specific requirements through rigorous inspections, testing, and documentation. This role oversees all aspects of quality management. Inspection of Construction, project drawings & specifications, and serves as the primary liaison for customers and regulatory agencies regarding quality-related matters.
Essential Job Accountabilities
- Quality Control Program Management
- Establish and maintain an effective Quality Control (QC) system to ensure contract compliance using the client-required software (QCS/RMS, eCMS, etc.).
- Implement and manage the three phases of control (Preparatory, Initial, and Follow-up).
- Conduct specification reviews,
- Review/submit submittals as necessary and coordinate with 3rd party submittal reviewers, and maintain a submittal register for the project.
- Ensure all required testing is completed, review test reports and maintain a testing log for the project
- Assist with drafting Requests for Information (RFIs) and maintain a RFI Log.
- Complete a Quality Control Daily Report for each day of work.
- Personnel & Team Management
- Manage and support all QC personnel, including hiring, training, performance evaluations, and professional development to ensure a highly competent and engaged workforce.
- Ensure all members of the QC team are fluent in English for clear communication and compliance.
- Project Oversight & Compliance
- Maintain a physical presence at the work site at all times.
- Attend and lead Coordination and Mutual Understanding Meetings to align QC requirements with project execution.
- Ensure compliance with safety, hazard identification, and sustainability standards in accordance with EM 385-1-1, OSHA.
- Technical & Regulatory Support
- Provide technical support for proposals, construction, estimating, and materials during pre-bid, construction, and post-construction phases.
- Conduct inspections, audits, and material testing to ensure all materials, workmanship, and construction methods meet contractual and regulatory standards.
- Develop and maintain QC certifications and documentation, including inspection records, test results, quality audits, and compliance reports.
- Customer & Stakeholder Engagement
- Establish and maintain relationships with government agencies, subcontractors, testing companies, and technical staff to facilitate smooth coordination.
- Provide internal and external technical training on materials production and construction processes to improve overall project quality.
- Develop and implement quality control procedures for construction projects.
- Conduct regular inspections on construction sites to ensure compliance with contract specifications.
- Analyze research data collection methods to improve quality assurance processes.
- Oversee the quality inspection of materials and workmanship throughout the project lifecycle.
- Collaborate with project managers and contractors to address any quality-related issues promptly.
- Prepare detailed reports on quality inspection findings and recommend corrective actions as necessary.
- Train and mentor staff on quality control standards and best practices.
- Stay updated on industry trends and regulations related to construction quality management.
Education/Certification
- High school diploma required; Bachelor’s degree in Engineering, Architecture, or Construction Management preferred.
- Minimum of 5 years of construction quality control experience for candidates with a Bachelor’s degree OR 10 years of construction experience, including 5 years in QC roles for candidates without a degree.
- Must have completed the Construction Quality Management (CQM) for Contractors course. If certification is not current, the candidate must complete the course within 90 days of hire.
- Knowledge of EM 385-1-1, OSHA safety regulations.
Work Experience
- Minimum 5 - 10 years of experience in construction quality control for those with a relevant degree, or 10 years of construction experience with at least 5 years in QC roles for those without a degree.
- Experience in managing QC teams, subcontractors, and large-scale construction projects.
Knowledge, skills, and abilities
- Strong leadership and team management skills.
- In-depth knowledge of construction materials, industry standards, and quality control procedures.
- Proficiency in document control, construction auditing, and quality management systems.
- Strong decision-making and problem-solving abilities in high-pressure environments.
- Excellent communication skills to interface effectively with project teams, regulatory agencies, and stakeholders.
- Ability to balance multiple priorities while ensuring project quality and compliance.
- Proficiency with Microsoft Office Suite and database operations.
Physical Demand
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit and use hands to operate a computer keyboard. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Benefits:
- Employee Stock Ownership Plan (ESOP)
- Profit-Sharing
- 100% employer-paid Health/Dental premiums for team members
- Generous Vacation and Sick Time off
- Nine(9) Paid Holidays - Including your Birthday!
- 100% employer-paid Life, AD&D, and Long Term Disability insurance
- Retirement plans with company contribution
- Subsidized tuition on Child Care
- Health/Dependent care FSA's
- Making a difference in the communities you serve
Acknowledgments
Erickson-Hall Construction Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any of the following, whether actual or perceived or based upon identification or association: race, color, religious creed, national origin, ancestry, age, medical condition, pregnancy or childbirth (and related medical conditions), physical or mental disability, genetic information, sex, gender (including gender identity and gender expression), sexual orientation, marital status, registered domestic partner status, military status, veteran status, political activity or affiliation or any other basis protected by law.
