George P. Johnson (GPJ) is the World’s Leading Event And Experiential Marketing Agency. For over a century we’ve been partnering with the world’s top brands to deliver creative solutions that make a real difference.
Our strategic thinking and creativity breathe life into brands. Our ideas create impact, inspire audiences and grow business. It’s what turns our goals, and those of our clients, into results.
Job Purpose
This role will be responsible for growing a portfolio of exciting clients, where you’ll work with the GPJ team and a wider agency village to deliver complex sponsorship, exhibition and experiential marketing projects across the APAC region.
Key Responsibilities
Client / Account Management
- You will proactively seek opportunities to do more for our clients. You will apply your passion for marketing, your general marketplace knowledge and your deep understanding of the client’s needs to shape smart, relevant proactive proposals
- Big picture thinking – you will think business knowledge, not operational. Selling the project, not delivering it. Defining the scope, not managing it
- Understand clients’ business and business issues and serve as a trusted advisor to drive effective solutions
- Build and maintain effective client relationships, ensuring that all clients’ needs are listened to, understood and responded to in a timely way
- Ensure clear communication to the client regarding roles and responsibilities, scope, budget, schedules and project status/ action items
- Ensure stability of revenues by managing existing projects to ensure client needs are met
- Guide the development, writing and presentation of incremental project proposals, scopes of work, schedules and staffing plans. Ensure changes are clearly communicated to client and approved
Financial Management
- You will own overall responsibility for account revenue targets
- You will own the accountability for budget reconciliation and project closure within the prescribed timeframe
- You will manage the budget process from a profit generation perspective including expense management, client quoting and profit modelling
- You will manage the budget approval process and receipt of PO
- Provide quarterly reports for both the client and internal stakeholders at a global level
- You stay abreast of client billing escalation issues and ensure they are being resolved
Creative Management
- Collaborate with inter-organisation creative studio to ensure all creative content and agency solutions address the clients needs
- Participate in creative brainstorms to generate ideas for clients
Success Measures
- Develop deep trusted advisor relationships within the client
- Flawless delivery of client commitments, exceeding client expectations
- Positive team climate that inspires others to excel and deliver
- Seen as a valuable leader of inspiring the team to deliver beyond client expectations
- Expand current retained business and ensure continued repeat business with client
About you
- You’ll have a ‘roll-your-sleeves-up’ approach and an amazing attitude to match
- You communicate with clarity, conviction and persuasiveness tailored to different situations
- You have an agile mindset. You keep everything in perspective and lead your team and business that way
- You are able to have strategic and complex financial conversations with clients
- You’re at ease in a fast-paced environment
- You know how to deliver to meet deadlines.
- You are gifted with a super-human attention to detail
Your Background, Skills & Experience
- 10+ Years experience in Events and Experiential at a global or regional agency
