Title: Revenue Cycle Director
Compensation: Up to $185,000 (depending on experience)
Work Model: Full-Time On-Site in New Haven County
Overview of Position:
The Revenue Cycle Director provides strategic and operational leadership over the organization’s end-to-end revenue cycle. This role focuses on strengthening revenue integrity, accelerating cash flow, improving processes, and ensuring compliance, while partnering closely with finance, operations, and leadership teams.
This is a highly visible leadership position ideal for a results-driven professional who enjoys building scalable processes, leveraging data and technology, and leading teams through change in a complex, fast-paced environment.
Key Areas of Focus:
Leadership & Strategy
- Lead and develop teams responsible for revenue cycle operations, setting clear goals and performance expectations.
- Establish and monitor key performance metrics to improve efficiency, cash flow, and overall financial performance.
- Partner with executive leadership and operational stakeholders to align revenue cycle strategies with organizational objectives.
- Identify opportunities to enhance performance through process improvement, automation, and technology.
Revenue Performance & Optimization
- Oversee revenue integrity initiatives, including billing accuracy, denial prevention, and reimbursement optimization.
- Analyze trends, risks, and opportunities to improve collections and reduce revenue leakage.
- Manage payer relationships and support resolution of reimbursement and payment issues.
- Ensure strong collaboration across finance, operations, and clinical/functional teams to support accurate revenue capture.
Operational & Financial Oversight
- Provide oversight of revenue cycle workflows from front-end processes through billing, follow-up, and collections.
- Evaluate and streamline processes to remove bottlenecks and improve efficiency.
- Support budgeting, forecasting, and financial reporting related to revenue cycle operations.
- Present insights, trends, and performance updates to senior leadership.
Systems, Controls & Compliance
- Ensure compliance with applicable regulations, payer requirements, and internal policies.
- Partner with IT and systems teams to optimize the use of billing platforms and reporting tools.
- Support audits and ensure strong internal controls and data integrity.
Desired Qualifications:
- Bachelor’s degree in Finance, Business, Healthcare Administration, or a related field required.
- 7+ years of progressive leadership experience in revenue cycle, billing, collections, or complex financial operations.
- Strong understanding of revenue operations, performance metrics, and process optimization.
- Experience leading teams, managing change, and working cross-functionally.
- Systems-oriented mindset with experience leveraging technology and analytics to drive results.
- Healthcare, payer, or regulated-industry experience highly preferred
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