Position Summary:
Provide technical support to Dexter products to distributor customers, service companies and end-user owners of Dexter equipment.
Competencies
- Basic mechanical skills
- Reliable/dependable
- Commercial laundry industry knowledge a plus
- Attention to detail
- Sense of urgency
- Customer Service Skills
- Safety oriented
Position Duties:
- Follow policies and procedures for Service Department and Technicians.
- Maintain an organized company vehicle.
- Communicate with customers to find solutions to their respective service and installation needs.
- Travel occasionally up to 75% of the time.
- Take ownership in our business results and your personal wellness.
- Performs other duties as assigned.
Essential education, licenses, certifications, skills and experience needed for this position:
- AA or Technical degree a plus
- Previous experience in HVAC, Plumbing and/or Electrical industry a plus
Physical Demands and work environment:
The physical demands and work environment characteristics here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical demands: While performing duties of the job, employee is occasionally required to sit, stand, walk use hands to finger, handle objects or controls, reach with hands and arms, talk and hear. Employees must occasionally lift and or move up to 125 pounds. Specific vision abilities required by the job include close, distance, color, peripheral, depth perception and the ability to focus.
- Work environment: The noise level in the work environment is usually light to moderate.
- Required to pass a background, physical, drug and alcohol screenings.
- Authorization to work in the United States.
General: The employee is expected to adhere to all company policies and commitment to company values.
The field Service Technician delivers exceptional customer service while representing the Laundry One team. They will be required to drive a company vehicle and maintain high safety standards.
EEO IS THE LAW
EEO IS THE LAW (Spanish)
