Description
ARG Industrial is seeking a full-time Inside Sales & Customer Service Representative for our Fairbanks location. We are looking for a self-starter who works well with others in an energetic team environment, has the ability to take charge, and possesses a willingness to learn. The candidate must be organized, possess a strong attention to detail and strive to provide a great customer service experience.
ARG Industrial is part of the Alaska Rubber Group (ARG) and provides hose, fittings and associated industrial products for a wide variety of markets and industries. These include equipment manufacturing, transportation, oil, and gas, marine, construction, food & beverage, government, and others. The company delivers value through quality fabrication, product expertise and meaningful service throughout Washington, Alaska, and Northern Idaho. We are a hands-on customer service company that believes our employees are our greatest asset. We have lots of opportunities for growth and advancement.
Benefits:
- Competitive salary
- 100% employee owned company
- Employee Stock Ownership Program (ESOP)
- Excellent medical, dental and vision benefits
- 401(k) plan with match
- Paid holidays / vacation / sick time
- Performance bonuses
Job Responsibilities:
- Answer all customer inquiries quickly and accurately in a positive manner.
- Responsible for answering the phone and assisting front counter customers.
- Research products and prices to best fit customer’s application and requirements.
- Maintain clean organized showroom and replenish stock product as needed.
- Generate quotes, enter orders, contact vendors, update records and track orders as necessary through the ERP system.
- Support Outside Sales and respond in a timely manner with price, availability, product specifications, order status and other information as required.
- Attend product training and seminars if available.
- Work with others to create a positive team environment.
- Other duties assigned.
Successful candidate will possess:
- Experience in customer service desired.
- Good basic math skills and communications skills.
- Willing to learn and teach as required to get the job done.
- Must be attentive to detail.
- Completes work assignments in a timely manner.
- Reliable and dependable adherence to work schedule.
- Shift work assignment priorities when needed and as directed.
As Employee owners, we feel a tremendous commitment to our customers, co-workers, and the families of those employed by the ARG Industrial. Therefore, our work environment is 100% DRUG FREE. You will be subject to a pre-employment drug screening, as well as random drug tests throughout your probationary period and employment thereafter. If you feel you are unable to pass the pre-employment drug screening – PLEASE DO NOT SUBMIT YOUR APPLICATION FOR CONSIDERATION.
We are an EEOC/AA Employer
Description ARG Industrial is seeking a full-time Production Worker/Warehouse Associate in our Fairbanks location . We are looking for a self-starter who works well with others in an energetic team environment, has... more