Inside Sales Representative
Classification – Non-Exempt
Reports to – Inside Sales Manager
JOB DESCRIPTION
Summary/Objective
The Inside Sales Representative position is responsible for providing customer service assistance to customers. This position reports to the Inside Sales Manager.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Translation, quote and sales order entry
- Working with other departments to satisfy customer’s needs
- Training on product knowledge and markets
- Customer research and field sales coordination
- Quotation follow up and customer relationship development
- Collaboration with supply chain partners
Competencies
- Customer/Client Focus.
- Computer Skills
- Strong Communication Skills – Written and Spoken
- Positive Attitude
- Willingness to Learn
- Ability to work in team based selling structure
- Highly organized and attentive to detail with ability to Prioritize & Multi-task
- Competitiveness
- Ability to handle a fast-paced environment
- Calm, Professional, Courteous and Motivated
- Excellent Math skills
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type and Expected Hours of Work
This is a full-time position. Typical days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. or 9:00 a.m. to 6:00 p.m. However, position may require flexibility in work hours.
Travel
No travel is expected for this position.
Required Education and Experience
- High school diploma or GED.
- Previous Sales, Customer Service or related experience
Preferred Education and Experience
- College Degree
Additional Eligibility Qualifications
None.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
