Water Restoration Technician

ServiceMaster • Full-time • Huntsville, AL, US • 1d ago

Position Overview

Monitors, inspects and completes tasks for Water Restoration jobs to ensure completion of drying, demolition and various restoration activities. Prepare and review documentation to include notes, photos and documents according to company policies and procedures to ensure reimbursement from insurance companies. Explains processes used to complete active jobs and next steps to resolution in person to customers.

Job Responsibilities

Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site.
Explain processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide with or without supervisor
Completes assigned jobs according to company processes while maintaining quality control on each job
Performs water damage repair to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisor
Ensures equipment, supplies, vehicles, and products are properly handled. Reports any equipment malfunction and or damage to supervisor
Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
Performs daily monitoring and tasks on assigned water jobs to residential and/or commercial customers with urgency
Responsible for making daily adjustments to the drying plan based on meter readings
Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
Resolves issues with customers, communicates customer issues, daily job activities with supervisor and key company staff
Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies

Job Requirements

High school graduate or equivalent
Experience in the restoration or construction industry not required but preferred
Valid Drivers’ License and satisfactory driving record
Good verbal and written and communication skills
Good customer service skills
Experience with using mobile software to enter data
Can read and follow product label usage instructions
Reports to work on time in a clean, complete uniform
Must be able to prioritize activities and meet deadlines
Certifications are not required but preferred:
- WTR – Water Damage Restoration Technician
- ASD – Applied Structural Drying Technician

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
Express or exchange ideas with others quickly, receive and act on detailed information given.
For safety reasons, respirators, which are used in certain situations, must be able to seal to your face
Use visual acuity to perform detail-oriented activities
Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

Related Jobs

Restoration Technician

ServiceMaster • Full-time • Huntsville, AL, US • 1d ago

Construction

ServiceMaster Restore® – Water, Fire & Disaster Recovery At ServiceMaster Restore , we respond when homes and businesses face water, fire, smoke, and storm damage. Our mission is simple: restore property — and peace...

1d ago

Apply

Construction Materials Testing (CMT) Laboratory Supervisor

S&ME • Full-time • Huntsville, AL, US • 1m ago

Construction Management Supervisor

Construction Materials Testing (CMT) Laboratory Supervisor Requisition Number: 2026-1470-14 Are you a leader seeking a challenging opportunity to grow your career with a firm committed to our employees and providing high...

1m ago

Apply

Water/Fire Restoration Technician

ServiceMaster • Full-time • Huntsville, AL, US • 6m ago

Construction

Position Overview A successful Water and/or Fire Restoration Technician monitors, inspects and completes tasks for restoration jobs to ensure completion of drying, demolition, pack-out of contents and various fire restor...

6m ago

Apply

Project Manager

ServiceMaster • Full-time • Huntsville, AL, US • $20 - $24 / hour • 6m ago

Construction Project Management

Position Overview Project Managers lead our production activities in the field, making decisions that impact the success of the assignment. They perform a variety of tasks, monitors and inspects tasks for commercial and...

6m ago

Apply

Restoration and Contents Technician

ServiceMaster • Full-time • Decatur, AL, US • $15 - $20 / hour • 9m ago

Construction

Benefits: 401(k) Dental insurance Health insurance Paid time off Position Overview A Restoration Technician is a professional who specializes in providing restoration services to the contents, textiles, electronics or ar...

9m ago

Apply

Water/Fire Mitigation Technician

ServiceMaster • Full-time • Huntsville, AL, US • $14 - $20 / hour • 9m ago

Construction

Benefits: Dental insurance Vision insurance Position Overview Monitors, inspects and completes tasks for Water Restoration jobs to ensure completion of drying, demolition and various restoration activities. Prepare and r...

9m ago

Apply

Configuration Management/Data Management (CMDM) Analyst

DCS Corp • Huntsville, AL, Alabama • 2h ago

Engineering Science

DCS is seeking a skilled Configuration Management/Data Management (CMDM) Analyst to support a fast-paced Army product management office in Huntsville, AL. In this role you will develop systems engineering documents, proc...

2h ago

Apply

Budget Analyst

DCS Corp • Huntsville, AL, Alabama • 2h ago

Finance & Accounting

DCS is seeking an experienced Budget Analyst with strong Systems, Applications, and Products (SAP) experience to support a fast-paced U.S. Army program office. In this role, you will manage core elements of the budget...

2h ago

Apply

Senior Cybersecurity Engineer

Torch Technologies • Full-time • Redstone Arsenal, AL, US • 1d ago

Engineering IT & Helpdesk

Torch Technologies Thank you for your interest in employment with Torch Technologies. We are a 100% employee-owned, Certified Great Place To Work and named Best Places to Work in Huntsville/Madison County, headquartered...

1d ago

Apply

Human Factors Usability Researcher & Evaluator

Torch Technologies • Full-time • Huntsville, AL, US • 1d ago

Science

1d ago

Apply