Customer Service Representative

Opportunity.OpportunityDetail.JobDetails

Opportunity.OpportunityDetail.Description

Fishman Flooring Solutions, an industry leader and voted a Top Workplace the past 6 consecutive years is searching for the next great addition to our office team in Baltimore, MD.  This Customer Service position is a fantastic opportunity to make an impact with a growing, but stable, 100% employee owned company.  The Customer Service position places a high emphasis on delighting the customer.

Fishman Flooring Solutions offers employment with a family-oriented organization in business for more than 105 years, and a competitive benefits package. Just some of the benefits include: health/dental/vision insurance; paid time off, holidays; profit sharing bonus plan; retirement/401k; and employee stock ownership plan. 

The ideal candidate will possess:

• Flooring experience preferred
• Experience with operating in a customer service capacity to assist sales staff and customers with orders, purchases, questions and problems 
• Ability to receive and enter orders, resolve challenges, track orders and shipment status, process returns
• Experience in multi-tasking in a high-volume customer service call center
• High level of interpersonal and communication skills
• Basic computer proficiency and excellent data entry skills

Bi-Lingual candidates are encouraged to apply!

Apply now to be considered for this outstanding opportunity to grow with Fishman Flooring Solutions!

Opportunity.OpportunityDetail.Qualifications