Do you have a passion for food, love providing top level customer service and enjoy working in a fast-paced environment? Since our employees are also owners, they care deeply about providing high quality service to each and every customer. Our mission as an employee owned company is to offer quality food choices to the communities we serve, support local farmers and producers, and develop and reinvest in our employee owners. Apply today and begin your ownership journey!
PURPOSE STATEMENT: To maximize sales and profit in the Deli Department through courteous customer service.
SIGNIFICANT JOB RESPONSIBILITIES:
- To greet all customers, respond to customer questions/requests and explain store policies in a courteous manner.
- To wrap, package and sell the product: sandwiches, pizza, salads, sliced fruits, vegetables, sliced meats, cheese, desserts, party trays, garnishes, vegetables, samples and fried foods.
- To process customer purchases quickly and accurately by the operation of an electronic cash register, scanner and scale.
- To review the perishable department Communication Board daily for updated materials and follow the guidelines posted for the Sampling Program and intercom announcements.
- To prepare/organize the cooler/freezer/preparation area for receipt of merchandise, unload trucks, verify the merchandise against the invoice, inspect the delivery for shortages/damage and quality, sort cases for stocking or product preparation and code-date all case items in the cooler/freezer.
- To adhere to all local, state and federal health codes and regulations and to clean department floors, mirrors, case, tables, cooler, freezer, production equipment, product preparation area, and shelves. Safely use cleaning equipment and chemicals.
- To transport cases to sales floor/cooler/ freezer/product preparation area either on stocking carts or pallets, open cases, place merchandise in the designated cooler/freezer/case/ shelf/display position/area, check the product code/freshness date and "face/front"/rotate the front row of each display.
- To assure the safety of self, customers and co-workers by understanding and practicing store safety rules and notifying a supervisor of any potential hazard immediately. Pick up/remove all broken containers, packing materials/boxes from the sales floor or product-preparation area immediately.
- To understand the operation, safety requirements and restraints of a baler, case cutter, pallet jack, intercom, pricing gun, slicer, scales, wrapper, steam table, fryer, stove, (must be 18 years or older to operate the pallet jack, baler, slicer, steam table and fryer and other equipment).
- To evaluate product quality and move damaged/unsalable and "returnable" products from the case to the preparation area, re-processing the merchandise into a saleable form or marking the product down in price according to markdown policy.
- To check case and cooler/freezer temperatures 4 times daily utilizing the time keeping system to record each check.
- To record “out-of-stock” conditions and the time they occur and report to the department manager.
- To fill/stock: sliced meat and cheese case, salad case, other display cases, and counter and display tables throughout the store.
- To perform miscellaneous tasks assigned by supervisors and managers, substituting for absent workers and performing any additional tasks necessary to provide products and services to customers during peak periods of business.