ServiceMaster Restore® – Water, Fire & Smoke Damage Restoration
At ServiceMaster Restore, we restore homes, businesses, and peace of mind after water, fire, and smoke losses. Backed by a nationally recognized brand and industry-leading standards, we deliver compliant, high-quality restoration services when customers need us most. We are seeking an experienced Lead Restoration Technician / Crew Chief with strong IICRC alignment to oversee field mitigation projects and lead restoration teams in accordance with IICRC S500 and S700 standards.
This role is ideal for a technically skilled restoration professional who understands drying science, leads from the front, and holds teams accountable for quality and compliance.
Key Responsibilities
- Lead water damage restoration, fire and smoke mitigation, and related remediation projects
- Direct daily jobsite operations for technicians and subcontractors
- Perform and verify moisture inspections, moisture mapping, and psychrometric calculations
- Determine appropriate drying, cleaning, containment, and deodorization strategies in coordination with Project Management
- Set up, monitor, and adjust drying, filtration, and air scrubber equipment
- Oversee controlled demolition and removal per approved scope
- Enforce PPE usage, containment, and cross-contamination control
- Conduct quality control inspections to ensure compliance with IICRC standards and company SOPs
- Document moisture readings, equipment placement, job progress, and photos using restoration software
- Communicate professionally with customers, adjusters, and internal teams
- Train, mentor, and evaluate technicians at all skill levels
Required Qualifications
- 3–5+ years of experience in restoration, mitigation, or disaster recovery
- Demonstrated leadership or crew lead experience
- Valid driver’s license with acceptable driving record
- Ability to lift 50+ lbs and work in physically demanding environments
- Availability for emergency response and on-call rotation
Preferred Qualifications
- IICRC WRT and FSRT required; ASD, AMRT, or additional certifications strongly preferred
- Strong understanding of drying science, psychrometrics, and material behavior
- Experience with insurance-driven restoration and adjuster coordination
- Proficiency in restoration documentation and job management software
- Experience assisting with job scoping, supplements, and scope validation
Why Join ServiceMaster Restore?
- Competitive compensation with overtime potential
- Company-supported advanced IICRC certification and leadership training
- Clear advancement path to Project Manager, Estimator, Operations Manager, or Senior Leadership
- Stable, year-round work in essential disaster recovery services
- Opportunity to lead meaningful projects that directly help communities recover
ServiceMaster Restore franchise locations are independently owned and operated.
