Patient Account Representative
Seeking a Patient Account Representative to join our Kingsport OB/GYN team. Office hours are typically 8-5, Monday through Friday.
WHO WE ARE:
State of Franklin Healthcare Associates is a physician-led and team member-owned multi-specialty care group of more than 250 providers and 900 team members headquartered in Johnson City, TN with 35 locations in the upper East Tennessee & Southwest Virginia region. Our mission is to improve the health and well-being of our patients and our team members.
PRIMARY RESPONSIBILITIES:
- Prioritize delinquent accounts by age and dollar amount.
- Perform collection activities; contact patients and resubmit claims to third-party payors.
- Submit copies of office notes and operative reports.
- Review third-party Explanation of Benefits for appropriate payment.
- Answer patient questions and inquiries regarding their account.
- Identify and solve patient billing complaints.
- Compile information and prepare reports.
REQUIREMENTS:
- High school diploma or GED.
EXPERIENCE:
Two years of collection experience in the medical field.
WHAT WE OFFER:
State of Franklin Healthcare provides a comprehensive and competitive total compensation package designed to meet the needs of our full-time team members to including:
- Company Provided Life and Accidental Death and Dismemberment Insurance
- Company Provided Long Term Disability Insurance
- Employee Stock Ownership Plan
- 401(k) Company Contributions
- Voluntary options for Medical, Dental, Vision, and additional Life Insurance.
- Company match in Health Savings Account Plans (restrictions apply)
- Vacation, Personal, Sick and Holiday Time Off
- An array of team member perks and discounts
- Tuition Assistance Programs
- And More!
