Startup & Warranty Technician

Summary:  Perform start-up and warranty work for HVAC/R equipment, duct systems, fittings, grilles/registers/diffusers, controls, and related equipment.  Identify and solve problems that might impede the completion of work within budgeted time.  Provide feedback/suggestions to supervisors, salespeople, and others on ways to improve quality and reduce costs.  Complete approved repairs/improvements in a timely manner including collecting any payments as needed.

Reports to:  Startup & Warranty  Manager

Essential Duties and Responsibilities:

• Pull/assist in the pulling of equipment and materials needed for installations
• Follow defined installation procedures for HVAC/R equipment according to company instructions/policy, manufacturer installation instructions, and salesperson notes
• Identify and solve problems that might prevent the completion of work within budgeted time
• Complete improvements, installations within budgeted hours, in accordance with company standards, while maintaining quality
• Clean equipment/work area and “dress out” installation
• Start-up new equipment and verify correct operation
• Start-up of high efficiency equipment
• Ensure complete customer satisfaction and sign-off upon completion of work
• Complete all paperwork required by management and record hours and all materials used
• Collect for work performed, if applicable, unless other payment arrangement has been made in advance
• Return unused material and inventory
• Keep assigned vehicle stocked, organized and clean
• Track vehicle maintenance and alert management when maintenance is necessary
• Contact the office following the completion of each job, providing requested information regarding the work completed
• Provide customers with information and pricing on service agreements, accessories, and other comfort improvements
• Identify and suggest opportunities for quality and cost improvements
• Other duties as needed

• EPA certified for R22 and R410A
• Valid drivers’ license
• Clean driving and criminal records as required by state laws for home service companies and by company insurance carrier(s)
• Ability to follow/perform installation procedures for HVAC/R equipment
• Ability to follow controls/wiring schematic
• Ability to braze/solder/weld
• Ability to perform minor field fabrication
• Ability to lift 100 pounds
• Standard technician tools
• Competent in field technology
• Two or more years of experience as an HVAC/R installation, maintenance, or service technician
• NATE certification preferred or willingness to work to attain NATE certification
• Neat, clean, professional appearance
• Pass a pre-employment drug screen, physical test, and criminal background check

Language Skills:

• English

Physical Qualifications:

• Average 40 hours per week
• Some overtime/weekend work as required
• May work outside, in crawl spaces, and attics
• Some lifting and physical exertion required
• Brazing, soldering, and welding required
• Work with sheet metal and sharp objects
• Most jobs are paid on a performance base pay system
• Some tasks, meetings, training, etc. is compensated on an hourly basis

Benefits:

• Employee ownership (ESOP) with weekly Employer Match
• Stock accumulation plan based on continuous service
• Competitive pay
• 120 hours PTO
• Bereavement Pay
• 7 Paid holidays
• 1 Floating holiday
• Health Insurance (company pays approx. 70% of medical coverage chosen, Dental, Vision Insurance (optional)
• $25,000 life insurance/$25,000 AD&D (additional voluntary life/AD&D products available)
• Disability income protection plan (Short-Term  & Long-Term Disability, paid by company)
• 401 (k) savings plan
• Continuing education and training programs

Tempo is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, creed, sex, national origin, sexual orientation, disability status, veteran status, marital status, or any other category protected by applicable law.