Position Title: Shop Foreman
Department: Service
Reports To: Service Manager
Vermeer Great Plains 100% EMPLOYEE-OWNED COMPANY
Vermeer Great Plains is an authorized distributor for Vermeer equipment in Kansas, Oklahoma, and Western Missouri with five branch locations across the region. A 100% employee-owned company, we provide dedicated sales, rentals, parts, and service support for customers in the tree care, landscaping, wood waste, organic recycling, underground construction, and mining industries.
POSITION FUNCTION:
The Shop Foreman is responsible for coordinating and directing skilled repairs and maintenance of equipment. Provides excellent customer service, maintains professionalism, and ensures detailed records are accurate and up to date.
ESSENTIAL PERFORMANCE RESPONSIBILITIES:
- Assume responsibility for overall condition of the shop by:
- Properly prioritizing equipment and shop repairs
- Maintaining a consistent workflow in the shop by assigning work to technicians according to skill level
- Performing VGP complementary inspection and provide Service Writer with inspection list
- Performing final quality inspections on repairs as needed
- Enforcing all health and safety policies and procedures
- Ensuring repair deadlines are met
- Performing equipment and machinery repairs as needed
- Professionally addressing and resolving customer questions and/or concerns in manager’s absence as needed
- Providing manager with daily shop progress report
- Providing mentorship to junior technicians
- Maintaining complete and detailed working records
- Maintaining and caring for all shop tools, machines and equipment
- Enforce cleanliness, neatness and safety of shop
- Stay current with technical changes, continuing your education by factory service schools, etc.
- Follows all safety rules and regulations while performing work assignments and adheres to all policies and procedures as specified in Employee Handbook
- Other duties as assigned
Measure of success determined by established company guidelines, including but not limited to the ability to successfully perform the above responsibilities, the ability to take guidance and direction from Manager professionally, and execute upon such feedback.