Cookie Quality Assurance Assistant

Job Title: Cookie Quality Assurance Assistant

Description:

Please Note:

• Preference will be given to qualified internal applicants. 
• This position is located in Hermitage, PA. Please do not apply if you are not in the area, able to commute, or willing to relocate.

JOB SUMMARY:

The Quality Assurance Assistant provides support to the Cookie Plant and Cookie QA department by completing and reviewing documentation, maintaining proficiency as a Quality Technician and completing the associated duties as needed, and completing other administrative duties as assigned by the Cookie Quality Assurance Manager. This position requires commitment to gaining a thorough understanding of all plant policies and procedures with a high level of attention to detail. This position will be required to fill in for Quality Technicians as needed.

RESPONSIBILITIES:

• Exercise the authority to place any questionable product, packaging, or ingredients on “Hold” status and communicate to management
• Review all incoming COAs and associated receiving paperwork for compliance to supplier and internal specifications and communicate deviations to manager, purchasing, warehouse, etc. as needed
• Maintain weekly inventory of all lab supplies and replenishes supplies as needed
• Responsible for completing internal and coordinating external calibrations of facility equipment and managing the log
• Identify and accurately report defective materials, food safety hazards, and potential product contaminants
• Review production paperwork to ensure compliance with established policies and procedures
• Issue paperwork/procedural violations to employees as needed and maintain and track violation records
• Inventory facility documentation and maintain supplies
• Conduct environmental testing according to schedule and maintain Environmental Monitoring Program including scheduling and results
• Collect ingredient samples as required and verify results against supplier and internal specifications
• Responsible for 3^rd party sample submissions for ingredients, finished goods, and environmental testing including completion and filing of corresponding paperwork
• Conduct internal audits of the facility and off-site warehouse as assigned
• Able to perform all functions of the Quality Technician position and to fill in as a Quality Tech as needed on any shift
• Able to cover responsibilities of Quality Assurance Specialist as needed
• Assist with food safety and quality related tasks and investigations as they occur
• Assist with audit preparation
• Assist with R&D projects as needed
• Coach all new and current employees on quality and food safety issues
• Assist with Food Safey and Quality Training of newly hired employees
• Other duties as assigned by supervisor

ESSENTIAL FUNCTIONS:

• Involves clerical, analytical, and organizational skills
• Attention to detail and ability to use measuring equipment required
• Able to define problems, collect data, establish facts and draw a valid conclusion
• Must be able to properly prioritize work responsibilities within assigned work area
• Able to read, analyze and follow directions
• Must be able to speak, listen and effectively communicate with team members and actively participate in team meetings
• Ability to apply formulas and mathematical concepts and to use them in a production setting
• Must be highly motivated and able to work well independently and in a team environment
• Must have a demonstrated record of professionalism, cooperation, and excellent communication
• Involves regular computer systems/software operation and use of office equipment
• Understand and adhere to:
  • all food safety and quality protocol
  • all procedures pertaining to allergen control
  • all Good Manufacturing Policies (GMPs)
• Must have full use of arms and legs, be able to stand on a continuous basis, and be able to climb stairs to access all areas of the plant and offices regularly
• Lift up to 50 lbs. on an occasional basis
• Push or pull with up to 50lbs. of force on an occasional basis
• Stoop, kneel, climb or squat on an occasional basis
• Possess manual dexterity and use hands to grip, pinch, handle, reach, or feel on a frequent basis
• Stand on a continuous basis and walk on a frequent basis
• Able to perform repetitive tasks up to 12 hours per day
• Must be able to work in a scissor lift at elevated heights occasionally
• Must be able to work shifts as assigned by supervisor
• Adherence to the company attendance policy is required, which includes expectations of punctuality and limited unapproved absences

QUALIFICATIONS:

• High school diploma or equivalent.
• Working knowledge of the following computer software: Microsoft Office, including Excel
• Knowledge of HACCP, GMP, Bio-security and other food safety programs preferred
• Experience in Quality Assurance preferred
• Candidate needs strong knowledge of facility manufacturing operations, procedures, and product quality expectations
• Must have demonstrated good work habits and attendance

Internal Applicants must submit a cover letter and resume to your local facility HR manager. 

External Applicants select “get application” below for a printable application form or complete the fields at the bottom of the page to submit your application online.

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