Overview
Position: Workers’ Compensation Claim ConsultantLocation: Hybrid (after training period) - Lisle, ILSchedule: Monday - Friday, 8:00 AM - 4:00 PMSalary Range: $70,000 - $80,000Jurisdictions: Illinois, Indiana, WisconsinExperience Required: 5+ years in Workers’ Compensation claims
Disclaimer: The posted salary range for this position reflects the anticipated base pay for this role. Actual pay is determined based on factors such as qualifications, skills, relevant experience, internal equity, and location. Additional compensation may include discretionary bonuses, benefits, or other forms of compensation, depending on the role. The salary range provided is in compliance with state and local requirements and is intended to offer transparency to applicants. We encourage open discussions with our hiring team regarding any questions you may have about compensation and benefits for this position.
CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefits package including Medical, Dental, Prescription Drug, Vision, Flexible Spending, Life, ESOP, and 401K.
About CCMSI:
At CCMSI, we seek the best and brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we’re united by a common mission to deliver exceptional service to our clients. As an employee-owned company, we focus on developing our staff through structured career development programs and by rewarding individual and team efforts. Certified as a Great Place to Work, CCMSI’s employee satisfaction and retention rank in the 95th percentile, reflecting our commitment to an outstanding work environment.
Why Join CCMSI?
- Culture: Our Core Values shape how we treat employees as valued partners—with integrity, passion, and enthusiasm.
- Career Development: CCMSI offers robust internships and internal training programs to support growth and advancement within the organization.
- Comprehensive Benefits: Enjoy 4 weeks of paid time off in your first year, 10 paid holidays, and a benefits package that includes Medical, Dental, Vision, Life Insurance, Critical Illness, Short and Long Term Disability, 401K, and Employee Stock Ownership Program (ESOP).
- Supportive Work Environment: We believe in creating a workplace where employees enjoy coming to work each day, are provided with the resources to succeed, and manage realistic caseloads.
Position Summary:
CCMSI is seeking an experienced Workers’ Compensation Claim Consultant to join our team in Lisle, IL. In this role, you’ll be responsible for managing a diverse caseload, with opportunities for career advancement within CCMSI. After an initial training period, this position offers a hybrid work schedule with potential flexibility. The ideal candidate will bring expertise in the Illinois, Indiana, and Wisconsin jurisdictions. This role requires a strong commitment to client satisfaction, adherence to corporate standards, and effective claim management across multiple accounts.
Responsibilities
- Claim Management: Investigate, evaluate, and adjust assigned Workers’ Compensation claims following established guidelines and state laws.
- Reserve Management: Establish or recommend reserves within assigned authority levels.
- Invoice Review and Negotiation: Review, approve, or oversee medical, legal, and other relevant invoices, ensuring reasonable costs and negotiating any disputes.
- Payments and Settlements: Authorize and issue payments in line with industry standards and within established limits; negotiate settlements as appropriate.
- Vendor Coordination: Oversee external vendors, including legal counsel, surveillance, and case management.
- Subrogation Claims: Assess and manage subrogation opportunities.
- Documentation and Reporting: Maintain personal diary entries in the claim system, prepare detailed status reports, and provide updates on payments and reserves.
- Client Communication: Coordinate timely and effective communication with clients, claimants, and relevant parties throughout the claim process.
- Training and Development: Assist in client training sessions, conduct claim reviews, and prepare newsletter articles as needed.
- Compliance and Representation: Ensure compliance with corporate handling standards and attend mediations, hearings, or legal conferences as necessary.
Qualifications
- Experience: Minimum 5 years of Workers’ Compensation claim experience required, preferably in IL, IN, and WI jurisdictions.
- License: An adjuster’s license is preferred but not required.
- Education: Bachelor’s Degree preferred.
- Skills: Excellent communication, analytic, and negotiation skills, with strong organizational abilities. Must demonstrate flexibility, accuracy, initiative, and the ability to work independently.
- Technology: Proficient in Microsoft Office programs.
- Other Requirements: Reliable attendance within client service hours, discretion, and confidentiality in handling sensitive information.
Working Conditions
- Physical Demands: Primarily a sedentary role, with occasional lifting of up to 15 pounds. Requires visual and auditory acuity.
- Environment: Hybrid work setting post-training, reporting to Lisle, IL.
Core Values & Principles:
Employees are expected to uphold CCMSI’s Core Values and Principles, which include performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.
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