IMMI

2025 Oracle ERP Intern

IMMI Westfield, IN

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Job Description

Essential Functions:

  • Collaborate with, and provide support to, end users and staff on Oracle ERP modules and related systems.
  • Work on assigned ERP tickets and tasks in a timely and courteous manner, ensuring compliance with the Help Desk Service Level Agreement (SLA).
  • Record, track, and document the progress of ERP-related issues from submission to final resolution.
  • Assist with regular system maintenance, including module updates, patching, and system upgrades.
  • Help resolve issues in collaboration with ERP system vendors, consultants, and support teams.
  • Create and maintain documentation for ERP systems, support procedures, and user guides.
  • Monitor and test ERP system performance as needed; prepare and deliver system performance reports.
  • Assist in configuring and deploying ERP modules across global locations.
  • Support the development and implementation of standards and processes for ERP-related projects and initiatives.
  • Contribute to assigned projects for other IMMI locations, as required by the VP of Information Technology.

Competencies/Qualifications:

  • Technical problem solving/analysis related to ERP systems and business processes.
  • Ability to multi-task and prioritize projects in a fast-paced environment.
  • Superior written and oral communication skills to collaborate with teams and support end-users.
  • Knowledge of Oracle ERP modules and basic troubleshooting techniques for ERP-related issues.
  • Understanding of business processes and their alignment with ERP functionalities.
  • Basic knowledge of SQL, Python, and JavaScript for data management, scripting, and customization within the ERP system.
  • Exposure to ERP system concepts and manufacturing principles, such as inventory management, order processing, and supply chain management.
  • Demonstrated interest in ERP systems through relevant coursework, certifications, or internships.
  • Ability to provide remote support to IMMI’s global network of ERP users and troubleshoot ERP-related issues.
  • Basic understanding of computer hardware and software.
  • Must be a freshman level of schooling or higher.
  • Must carry a minimum 3.0 GPA or higher.
  • Must be willing to work on hands on projects.
  • Seniority level

    Not Applicable
  • Employment type

    Full-time
  • Job function

    Information Technology
  • Industries

    Motor Vehicle Manufacturing

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