Business Systems Analyst

Hybrid Position - US Only

Onsite requirement 2-3 days in Bellows Falls, VT

Chroma Technology Corp., a world leader in the advanced manufacturing of thin-film optical coatings, has an exciting opening for a Business Systems Analyst!

JOIN OUR AWARD-WINNING TEAM! Recognized as a Best Places to Work in Vermont and awarded the DCD Outstanding Vermont Business of the Year, Chroma Technology Corp. is a 100% employee-owned company and certified B corporation. We are able to offer an extremely generous package of benefits, rewards, and a value-driven work environment. Join our team of collaborative employee-owners who are self-motivated, independent workers willing to strategize and together work towards the long-term prosperity of the company.

Your Role:

The Business Systems Analyst is the crucial link between our business objectives and the technical capabilities of our SaaS and in-house software systems. You’ll work closely with the rest of our talented internal Software Team and our excellent IT Team, using your technical expertise and problem-solving skills to provide the right solution for our internal customers’ business needs.

We are looking for applicants who use a blend of creativity and an analytical approach in their work. If you enjoy learning and using a variety of tools to build and maintain rich environments, then this position could be right for you.

Primary Responsibilities:

Help conduct and manage the implementation of business software systems, including SaaS and in-house systems.
Configure these systems to suit specific business processes and workflows.
Subject Matter Expert: Become an expert on our various integrated business systems, including Acumatica, Chroma’s in-house ERP system, and various 3rd party systems. Stay knowledgeable about their feature sets and new releases to proactively identify optimization opportunities and create value.
Requirements: Engage with stakeholders to collect and document business requirements, translating them into specifications in user stories with clear acceptance criteria.
System Analysis: Demonstrate a strong understanding of our internal customers' business processes, and recommend solutions to enhance operational efficiency.
Documentation: Create technical and business documentation, including application, data flow, sequence diagrams, entity relationships, and integration diagrams. Present system designs to stakeholders for approval.
Implementation: Collaborate with other technical staff to do the hands-on work of implementing solutions to meet business requirements and compliance regulations.
Training: Proactively assist with the identification of training and development requirements. Develop training materials and train employees.
User Acceptance Testing: Collaborate with business stakeholders to document user acceptance testing scenarios and obtain sign-off before deployment. Help with testing coordination and resolving defects.
Manage and maintain relations with software vendors and contractors.

We are seeking applicants with the following essential qualifications:

5+ years of experience implementing complex business application integration solutions built around an ERP system such as Acumatica, Dynamics AX, or Made2Manage
Proven ability to learn new tools, systems, or platforms to provide the right solution for business needs
Extensive knowledge of IT systems and the ability to resolve integration issues
Outstanding communication and interpersonal skills, with the ability to collaborate with cross-functional teams and stakeholders at all levels of the organization
Self-starter, detail-oriented, independent worker
Problem solver with a keen analytical mindset, adept at identifying challenges and crafting effective solutions

Having experience with any of the following is an advantage, and it’s really fun stuff to learn:

Working in an advanced manufacturing environment
Business intelligence (BI) and analytics systems, especially Tableau

Please visit our career page atwww.chroma.com to review the full job description, summary of benefits, and to apply online.

Chroma Technology Corp is an employee-owned company and equal opportunity employer.