Quality Manager

Custom Profile • Grand Rapids, MI, US • 3w ago

Description

At Custom Profile, we're not just manufacturing; we're innovating, and we're looking for a dynamic Quality Manager to join our passionate team.

Forget just managing defects – you'll be the architect of our quality systems, ensuring every piece we create meets the highest standards. You'll be at the forefront, collaborating with talented teams across Michigan, South Carolina and Juarez MX, driving us toward world-class ISO compliance.

This isn't just a job; it's an opportunity to:

Be a Leader: You'll mentor and guide a dedicated Quality team, empowering them to achieve excellence.
Make a Real Impact: Your expertise will directly contribute to our ambitious goals of Zero Defects and 100% On-Time Delivery, ensuring customer satisfaction and driving efficiency.
Collaborate and Innovate: Work hand-in-hand with manufacturing teams on the production floor, fostering a culture of continuous improvement and problem-solving. Your technical and statistical insights will be valued across all our locations!
Shape Our Standards: You'll have the autonomy to formulate, document, and implement the quality control standards that will define our future success.
Solve Challenges: Dive into customer feedback, lead cross-functional teams in finding effective solutions, and ensure our products consistently exceed expectations.
Grow Your Skills: Immerse yourself in advanced quality planning tools, hone your analytical abilities, and even design and deliver quality training programs.

What makes you a great fit?

You're a natural leader with a strong background in manufacturing quality. You're not just about identifying problems; you're about building systems that prevent them. You thrive in a collaborative environment, can communicate complex ideas clearly, and are driven by data to make informed decisions. If you're a self-starter with a passion for quality and a desire to make a tangible difference, we want to hear from you!

Requirements

Qualifications and Requirements

· Leadership Experience in a high production manufacturing facility.

· Extensive knowledge in manufacturing philosophies and processes.

· Bachelor’s degree in engineering preferred, but not required, equivalent combination of education and experience.

Strength in the following areas required:

· Quality Management System Experience

· Strong Customer Interface skills, capable of engaging effectively with clients and building rapport

· Self-Starter who takes initiative and requires minimal supervision

· Leadership experience, including the ability to effectively guide and direct a small team of approximately 5 employees across various work shifts.

· Microsoft Office experience (word, outlook, excel)

· Excellent organizational and follow-up skills

· Possesses a strong data-driven mindset with exceptional analytical skills to interpret complex information, identify trends, and drive informed decision-making.

· Strong verbal and written communication skills, as well as the ability to present information effectively. This role involves direct communication with plant teams to convey and discuss quality concerns.

· Must be skilled in the application of advanced quality planning tools to ensure product and process quality. Additionally, strong problem-solving capabilities are essential for analyzing quality data, identifying issues, and developing sustainable corrective actions.

Experience in the following areas is preferred:

· ERP/MRP Experience

· Kaizen and Lean Manufacturing techniques.

· Developing/documenting procedures.

· Use of Quality Engineering methods in inspections

· Plastics experience

Physical Demands:

· Must be able to lift and/or move up to 50 lbs.

· The noise level in our work environment is moderate.

· Safety glasses, hearing protection and closed-toe shoes must be worn on the production floor.

· Some travel, mostly local, is occasionally required.

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