Systems Engineer - Technology

Baker Group • Full-time • Ankeny, IA • 4d ago

PURPOSE

The Systems Engineer – Technology supports the successful design, sales, installation, and commissioning of Fire Alarm, Security and related life safety systems. This role works closely with Project Managers and leadership to enhance project delivery, improve quality, reduce costs, and drive strategic initiatives aligned with Baker Group’s mission.

The Systems Engineer also plays a key role in maintaining long-term client relationships through the “Customer for Life” philosophy, ensuring every interaction delivers exceptional value and service.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The following duties are typical for this job. These are not to be constructed as exclusive or all inclusive. Other duties may be required and assigned.

System Design & Engineering

Design Life Safety Systems in compliance with NFPA and applicable local codes.
Design Access Control, Video Surveillance, and other Security Systems in compliance with Baker Group standards and customer requirements.
Develop, maintain, and standardize reusable AutoCAD fire alarm, security and other Baker Group provided system drawings and diagrams.
Assist in the selection of products, materials, and components to ensure compliance, quality, and cost-efficiency.
Conduct on-site assessments of existing systems for upgrades, retrofit, integrations or removal.
Participate in meetings with customers, or their representatives, regarding needs and expectations of the systems Baker Group is proposing.
Document components, connections, schedules, and diagrams of all systems installed by Baker Group.
Provide power requirements, cable lengths, device capabilities, and limitations to support accurate estimates as applicable.
Responsible for understanding and adhering to contract terms and conditions.
Produce engineering and project control submittals utilizing Baker Group’s standard engineering software, select Baker Group’s standard parts when applicable, and produce control submittal with necessary information as per Baker Group’s standard control submittal format.

Project & Technical Support

Partner with Project Managers and add assist in estimating on new construction and retrofit projects.
Collaborate with internal and external contractors to confirm scope, technical requirements, and cost estimates.
Support installation teams by providing technical guidance and troubleshooting assistance.
Provide sales support as needed to assist project manager / sales to secure more opportunities.
Assist in customer demonstrations (provided by Baker Group or manufacturers), estimation work, product application information and creation of proposals.
Partner with engineering team and field electricians / technicians to continually improve the engineering process, accuracy, and quality.
Provide as-builts process to customers to confirm what was provided and how to maintain the systems Baker Group installed, as well as for service and future project estimating.

Client & Stakeholder Engagement

Build and maintain positive relationships with Authorities Having Jurisdiction (AHJs) and professional fire system organizations.
Uphold the “Customer for Life” philosophy by ensuring high levels of service and satisfaction for all clients.

Service & Maintenance

Oversee and track Fire Alarm inspection documents that align with current requirements to ensure timely completion and professional documentation.
Set up and maintain digital communications between systems and Emergency 24 Monitoring Services.
Provide cross-functional support to Technology BU customers when needed.
Utilize and enhance company standard documents for business development, pre-proposal checklists, project tracking, field labor scheduling, turnovers, subcontracts, purchase orders, warranty, etc.

Training & Leadership

Mentor entry-level technicians in systems testing, inspection, and system programming standards.
Contribute to continuous improvement initiatives to enhance delivery efficiency and reduce costs.

MINIMUM EDUCATION & EXPERIENCE REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

Associate or Bachelor’s degree in electrical engineering, Fire Protection Technology, or a related field preferred.
Strong knowledge of NFPA codes and applicable local fire system regulations.
Proficiency with AutoCAD and ability to generate detailed system drawings and riser diagrams.
Demonstrated experience in Fire Alarm System design, estimating, installation, and service.
Familiarity with Baker Group Technology systems and programming for Fire, Intrusion, Surveillance and Card Access applications.

CERTIFICATES, LICENSES, REGISTRATIONS

NICET II Certification (required within 2 years of hire)
Valid driver's license and clean driving record

ENVIRONMENTAL ADAPTABILITY

Regularly required to sit, stand, walk, bend, and climb.
Occasionally required to lift and carry up to 50 lbs.
Significant field and client interactions on construction job sites, which may require prolonged periods of standing, walking and/or climbing stairs.
Occasional exposure to variety of temperature and weather conditions.

MENTAL AND PHYSICAL COMPETENCIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

Ability to train entry level technicians
Knowledge on setting up systems appropriately
Technical proficiency in fire alarm and life safety systems.
Strong organizational and time management skills.
Collaborative mindset with ability to work independently when required.
Commitment to safety, quality, and continuous improvement.

EQUIPMENT/TOOLS

Computer

Baker Group is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Baker Group will consider reasonable accommodations for qualified individuals with disabilities and encourage prospective employees and incumbents to discuss potential accommodations with the Employer.

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