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Cashier - Quick Shop Convenience Store (full-time)

PFSbrands • Auxvasse, MO, US • 12h ago

Description

CONVENIENCE STORE CASHIER

Reports to: Store Director

FLSA Status: Non-Exempt

SUMMARY

The Convenience Store Cashier to handle customer transactions efficiently while assisting with food preparation and maintaining store cleanliness. In this role, you will operate point-of-sale systems, process payments, and provide excellent customer service while also preparing food and ensuring convenience store operations and upkeep. Responsibilities include managing inventory, maintaining gas pump supplies, and ensuring a clean and organized work area. To succeed in this position, you should have prior customer service experience, familiarity with cash handling, and the ability to work evening and weekend shifts. This role is essential in ensuring smooth transactions, quality food preparation, and an outstanding customer experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Process customer purchase transactions using point-of-sale systems
Scan goods ensuring price is accurate
Collect proper forms of payment and provide change accurately to maintain a balanced drawer
Issue receipts, refunds, change or tickets
Provide quality customer service
Redeem stamps and coupons
Stock shelves and supplies
Oversee inventory
Maintain store and gas pump cleanliness
Restock supplies
Assist in preparing hot foods
Perform open and closing duties as needed
Resolve customer complaints
Reconcile the drawer
Perform all other duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be 18 years or older
Ability to work with minimal supervision
Excellent communication and interpersonal skills
Basic math and reading skills
Ability to work in a fast-paced, multi-tasking environment
Ability to handle stressful situations with professionalism

WORKING CONDITIONS

Work is typically performed in standard convenience store setting, with occasional tasks in cold storage areas, freezers, beer caves, and outdoor conditions
Frequently work with high temperatures associated with the cooking equipment
Must be available to work a flexible schedule including a variety of shifts, days, evenings, nights, and weekends including overtime, as needed

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to stand and walk for extended periods of time
Frequently required to stoop, kneel, crouch or crawl
Must have visual and hearing acuity
Occasionally lift and carry up to 50-pound trash bags out of trash cans and into a designated disposal area
Occasionally to frequently climb a foot stool or ladder to reach items located on shelves, in coolers, freezers, stockrooms, etc.
Continuously communicate with and listen to customers, management, and other team members to ensure optimal performance
Consistently perform repetitive tasks
Ability to use hands and fingers to reach, lift and carry 25 pounds on a regular basis
Ability to speak to, hear, and understand others via phone and in person in English

JOB SUCCESS FACTORS

Customer Service

Create customer loyalty by delivering outstanding customer service, executing sales promotions, ensuring quality foods products are available to sell

Honesty & Integrity

Always maintain professional and ethical behaviors
Create accurate records including Waste Logs
Maintain confidentiality regarding private employee matters

Authenticity

Express genuine care for the team, the customers, and the business

Maintain High Standards

Always perform tasks to the highest standards

Positive attitude

Take pride in executing job tasks and maintaining a clean, organized work area

Teamwork

Maintain open communication with all co-workers
Support team members and cooperate in providing excellent guest service

Accountability

Listen openly to performance feedback and incorporate suggestions into work processes and attitude

Reliability

Arrive punctual and ready to begin work assignments
Deliver quality work product using resources and time allocated

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