Direct Support Manager

MOSAIC • Full-time • Goshen, IN, US • 1d ago

If making a positive impact in the lives of others is a constant on your to-do list — you’ll LOVE working with a team that puts people first.

We’re looking for a Direct Support Manager to join our team!

This position’s primary focus is to coordinate and direct operations of our Residential and/or Day Services Program. This includes scheduling of staff, implementing program plans, and coordinating appointments and activities for the individuals served.

Who will love this job:

A coach and leader - you inspire solution-oriented thinking to those around you and are always ready to take on new challenges and situations

A teacher - not only do you love providing tangible solutions to others but you naturally bring the tools and perspective that help others “connect the dots”

A mediator - you naturally draw people together and are a catalyst for building trusting relationships

A creative problem-solver- you aren’t afraid to analyze a situation, identify potential problems, and make the necessary adjustments

What you’ll do:

Bring valuable insights, institutional knowledge, and assistance to members of the direct support team.
Demonstrate and train team members to interact with the people we serve in an emotionally supportive and therapeutic manner.
Oversee the maintenance and upkeep of the residential facility and vehicles, ensuring all living environments and program activities are in compliance with regulatory requirements and accreditation standards
Provide guidance and assist with emergency situations on an on-call basis
Manage petty cash funds and other financial accounts, as well as the purchasing of groceries and supplies.
Maintain medical, social and programmatic files with detailed and accurate documentation

Commitment to Mosaic Values:

At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.

Ideally you should have ...

A passion to serve others
Strong attention to detail
A curious, resourceful, and solution-oriented mindset
Excellent time management skills and the ability to juggle multiple responsibilities while communicating honestly about your timelines, challenges and questions.
Bachelor’s Degree in a related field
Four years of experience in a related field
One year experience in a supervisory or management role
Certification in CPR and First Aid

Extras we think you’ll love:

Competitive Pay
Health Insurance
Professional & Personal Development Opportunities
Tuition Reimbursement
Paid Time Off (you earn it from day 1!)

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