Job Description: Job Title: Manager, CNC Reports to: Operations Director Department: Operations Work Model: Full-time, on-site – No Travel Required Schedule: Monday – Friday 8:00 am-5:00 pm Company & Benefit Information: At Crystal Group, we do hard things – designing and building rugged tech and tech solutions that provide predictable performance in the world’s most unforgiving environments. As a 100% employee-owned company, here you take extreme ownership of your role and work and invest in your own success and that of your teammates. Together we use a zero limits approach to wow our customers. Crystal Group offers a comprehensive benefits package including: Medical/dental/vision insurance Paid time off Tuition reimbursement Wellness programs Participation in our Employee Stock Ownership Plan (ESOP) On-Site Gym Job Summary: The CNC Manager oversees daily manufacturing operations and leads production teams to meet quality, safety, and delivery goals. You'll work directly with supervisors and staff to solve problems, improve processes, and ensure products are built right the first time. This role involves managing budgets, coordinating with other departments, and developing your team's skills to support the company's growth and strategic objectives. Essential Functions: Leadership & Team Management Supervise and develop production supervisors through coaching, training, and performance evaluations Set team goals that support company objectives and track progress with supervisors Resolve production issues quickly to minimize downtime and maintain workflow Communicate regularly with production teams and senior management about schedules, targets, and performance Handle employee relations issues and ensure proper disciplinary procedures are followed Production Operations & Planning Monitor daily production output and adjust staffing or processes as needed Coordinate with sales, engineering, quality, materials, and shipping departments to maintain smooth operations Manage production budget, control costs, and identify opportunities to reduce waste Serve as primary contact with suppliers and customers on production-related matters Quality & Continuous Improvement Ensure all products meet quality standards and customer specifications Implement and maintain quality assurance processes and procedures Identify bottlenecks and inefficiencies in production processes Lead improvement projects to increase productivity, reduce costs, and enhance safety Ensure compliance with AS9100 requirements and other regulatory standards Knowledge, Skills and Abilities: Knowledge Knowledge of various manufacturing and processes including workflow, equipment operations and assembly techniques. Team management, employee development, and conflict resolution Experience with AS9100 Requirements Skills Must possess strong leadership, management, interpersonal, and communication skills. Proficiency with production-related software and basic computer skills Data analysis and interpretation Abilities Ability to manage multiple tasks under tight deadlines Ability to work independently and in a team Ability to communicate effectively with stakeholders Ability to lead and motivate a team Required Qualification: Must be a US Person (US Citizen, person granted US Permanent Resident Card or any individual who is granted status as a "protected person”) Education requirements: GED/High School Diploma 3-5 years of manufacturing supervision with demonstrated leadership success Preferred Qualification: IPC certification Associate's degree in business or a related manufacturing field Prior CNC experience Working Conditions: Work is primarily performed in a manufacturing environment with consistent exposure to the manufacturing floor and testing environments. May require lifting up to 25 lbs and standing for extended periods of time. EEO Statement: Crystal Group, Inc, maintains a program of equal employment opportunity designed to ensure that employment and advancement opportunities are made available to all employees and applicants on the basis of individual qualifications and without regard to race, religion, color, creed, national origin, disability, age, sex, genetic information, military status, or any other classification protected by federal, state, or local laws. Offer Contingency: All job offers are contingent on the applicant successfully completing the background check and drug screen. This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties and to assign other responsibilities as necessary. Employment with Crystal Group remains at-will. EEO IS THE LAW EEO IS THE LAW (Spanish) Pay Transparency Nondiscrimination Provision Pay Transparency Nondiscrimination Provision (Spanish) At Crystal Group, we do hard things — designing and building rugged tech and tech solutions that provide predictable performance in the world’s most unforgiving environments. As a 100% employee-owned company, here you take extreme ownership of your role and work and invest in your own success and that of your teammates. Together we use a zero limits approach to wow our customers.
