Integration Project Manager

Best Friends Pet Care • Full-time • Irving, TX, USA • 1d ago

Job DetailsLevel: ExperiencedJob Location: Waterway Tower - Irving, TX 75039Position Type: Full TimeEducation Level: High SchoolSalary Range: $70,000.00 - $80,000.00 SalaryTravel Percentage: NegligibleJob Shift: DayJob Category: Admin - ClericalThe Integration Project Manager plays a critical role in the successful integration of newly acquired centers into Best Friends Pet Care. Reporting to the Director of Integration, this role serves as the central project manager for the integration workstream for an acquisition. The position is responsible for coordinating and managing the full integration workflow across Finance, HR, and Operations — including vendor transitions, accounts payable setup, system onboarding, licensing transfers, and operational handoffs. This individual ensures each integration step is completed accurately, on time, and in alignment with Best Friends’ operational standards, working closely with cross-functional teams to deliver a smooth and organized transition.

Essential Job Functions:

The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation:

Strategic Process Design & Governance

Workflow Architecture: Design, implement, and maintain structured integration workflows for newly acquired centers, coordinating processes across Finance, Operations, and HR. This includes managing the repeatable steps required for vendor transitions, accounts payable setup, system onboarding, and operational handoffs to ensure each acquisition is integrated consistently and efficiently. Vendor Integration Strategy: Lead the end-to-end execution of vendor transfers; identify potential risks or bottlenecks in the transfer lifecycle and deploy mitigation strategies to ensure business alignment. Policy Development: Formulate and maintain standardized acquisition policies and "recovery toolkits" to ensure consistency across the company’s 80+ locations. Scalable Prototyping: Leverage tech fluency to design and pilot new digital workflows, ensuring they are user-friendly and ready for enterprise-wide adoption.

Advanced Data Analytics & Performance Management

Predictive Reporting: Synthesize complex data sets from company databases to build forward-looking enterprise strategies; translate raw metrics into actionable financial performance recommendations for senior leadership. System Integrity Oversight: Act as the primary administrator for acquisition-related systems, ensuring data alignment across disparate databases.

Leadership & Cross-Functional Influence

Project Leadership: Identify a specific operational gap and lead the end-to-end creation of a solution – from initial concept to final implementation. Change Management: Drive the adoption of new systems and processes across the organization, conducting training and workshops to ensure mission-aligned performance.

Risk & Compliance Management

Confidentiality Governance: Manage high-stakes proprietary business and financial data with total discretion, serving as a trusted advisor during sensitive negotiation phases

QualificationsQualifications:

Detail-oriented and highly organized Ability to adhere to highest standards of confidentiality and discretion in all proprietary business, financial and employee matters Proactive, organized and driven self-starter with ability to pull reports to synthesize data and build the strategy for the enterprise to follow. Able to adapt to an evolving and high-performance work environment Critical thinking and problem-solving skills A sense of ownership and pride in your performance and its impact on the company’s success

Requirements:

3 - 5 years of Acquisition or Administrative experience, in the services/hospitality field preferred Demonstrated experience in leading cross-functional projects and a history of successfully identifying and implementing process improvements that drive financial or operational performance. Technically fluent with a natural curiosity for emerging tools; ability to quickly master and optimize new software platforms beyond standard MS Office Suites. Demonstrated ability to take a project from a ‘blank slate’ to a finished, high-impact product or process that you are proud to own. A lifelong learner who proactively seeks out new industry knowledge and technical skills to enhance departmental efficiency.

Note: Current responsibilities are impacted by company and team priorities that may have evolved from what is displayed in the job description. The description provides general job duties and requirements, but the employee’s manager may assign additional responsibilities or tasks depending on business needs.

We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 80 locations in 26 states coast-to-coast and have been in business for 30 years.

Best Friends Pet Hotel, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

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