At Commercial Tire, we believe great people build great companies. As a proudly employee-owned organization, every team member has a stake in our success. Full-time employees enjoy outstanding benefits, including medical, dental, vision, and life insurance, stock ownership opportunities, a strong 401(k) plan, and generous paid time off.
If you’re looking for a career where you’re valued, supported, and set up to grow, we’d love to meet you.
Position Overview
Identifies customer needs through communication and proper inspection processes. Communicates identified needs and gives suggestions in a professional manner back to the customer. This person primarily works out of a location store.
JOB RESPONSIBILITIES
· Quote prices (via computer) in response to customer requests
· Must maintain Company and store goals in relations to: CFNA applications, SIPING, Alignment units, and lube ticket averages.
· Inspect and diagnose: service, tire, and automotive repairs problems, communicate necessary repairs and/or replacement of tires.
· Notifies customer on special order follow-up.
· Monitor customer wait times to ensure customer satisfaction
· Maintain a clean and neat work area and appearance and may assist with the administrative duties
· May assist with the inventory function; receiving, warehousing, delivery
· May assist with picking up and delivering vehicles for customers
· Obtains monthly sales and GP goal (goal set by store manager)
· Supports company safety, professional and operational standards and adheres to all audit requirements
· Complete training assignments
· Answering store phones
· Performs other duties as assigned
QUALIFICATIONS (preferred)
· Valid Driver’s License and Insurable Driving Record (required)
· High school diploma or equivalent
· Minimum of 1 – 2 years tire experience and sales experience.
