Job Summary
The Market Leader provides strategic oversight of staffing and client portfolios through management of resources to drive revenue, delivery and growth goals within the designated market. The role operates with passion and integrity, driving innovation and collaboration across teams.This position will spearhead strategic market planning, identify emerging opportunities, lead high-impact pursuits using BC’s Plan to Win strategy, and support employee engagement and resource balancing to meet project delivery and growth objectives for the Virginia Beach/Hampton Roads region within the municipal water, wastewater and Stormwater Engineering industry. Additionally, this role will play a key part in revenue growth, client development, and enterprise-wide alignment to meet business goals. Strategic decision-making, budgeting, and cross-functional leadership are essential to ensure sustained success and client satisfaction throughout the project lifecycle.
Responsibilities
- Lead growth of our business by meeting the demands of evolving the market, balancing company resources for growth and delivery, and improving development and career advancement opportunities for our employees.
- Optimize organizational health by focusing on hiring, developing, retaining, engaging and allocating talent.
- Collaborate with Area Directors to manage operations including staffing levels, overhead allocation strategies, constantly improving operational metrics, strategic and business planning and process improvements.
- Build and sustain strong, deep and sincere relationships with clients – ensuring they continue to make BC their company of choice.
- Operate with passion, collaboration, and optimism by inspiring others, chasing after continuous improvement and innovation, demonstrating good judgement, ethical decision making, and delivering high-impact results.
- Recruit, development, engage talent – realizing that talent is our business, and the way BC will continue to grow.
- Lead the development and implementation of a market sector strategic business/action plan by identifying market drivers, market trends, and client needs. Play a critical role in identifying and developing new opportunities, prepare effective technical proposals, and take an active leadership role in developing profitable business with new and existing clients.
- Drive market sales to meet total year-over-year goals.
- Lead identification and development of key clients. Serves as the CSM for select key clients. Supports other CSMs in advancing client relationships, converting opportunities into revenue using BC’s proven Plan To Win capture strategy, and encouraging technical practice diversification.
- Make new client Go-No Go (GNG) decisions based on financial stability and market sector strategy.
- Participate in final pursuit GNG decisions. Support select pursuits through client relationship development and/or through development of strategy by participation in pursuit activities.
- Develop and expand client relationships that generates repeat business for the lifecycle of the project and inclusive of all services provided by BC.
- Drive change and business decisions across the area and organization.
- Drive development and delivery of the market or area business plan by collaborating with the Area, Growth, Project Delivery and BU leadership including in support of planned/forecasted goals for total revenue, net revenue, total direct labor (DL; import + source) and indirect labor (IDL).
- Participate in strategic business planning processes and construction of bottoms up annual budgeting.
- Support enterprise group collaboration to bring the right resources to bear on client projects
- Network with other market Leaders across BC to ensure alignment and collaboration to drive to organizational success
- Lead, develop, and coach a high-performing team by setting clear expectations, providing feedback, and fostering a culture of engagement, growth, and accountability.
- Oversee workload planning, performance management, and team operations to align resources with business objectives while ensuring compliance with company policies and regulations.
- Flexibility to adapt and execute various additional assignments based on evolving needs.
Skills and Competencies
- Ability to lead with influence, driving the achievement of strategic objectives
- Advanced knowledge of business and financial principles, demonstrating an aptitude for profit and loss management.
- Strong financial acumen, budgeting, and resource allocation knowledge
- Proven track record of hiring and/or building high performing teams and leaders.
- Excellent coach, developer, and leader of staff at all levels
- Strong interpersonal skills and a motivated self-starter and team player
- Strong organization, attention to detail and prioritization skills
- Ability to work independently and in a team/virtual environment
- Ability to lead others through influence in a consistent, positive manner.
- Advanced financial acumen including financial responsibility within the market area and associated market sectors.
- Ability to effectively mentor senior level employees
- Advanced presentation skills
- Excellent written and verbal communication skills, ability to communicate effectively across varied audiences
Experience
- A minimum of 15 years’ experience in increasing responsibility roles including operational management of a division or similar Profit and Loss center leadership experience
- Experience in environmental consulting, engineering, construction and operations industry
- Previous leadership and experience effectively mentoring senior level employees
- Experience growing services within established market areas.
- Experienced in annual business planning, strategy development, and implementation.
- Experience managing a large portfolio with a substantial impact on the business.
- Experience managing successfully within a similar division-based business model
Preferred Experience
- Experience within the Water / Wastewater Industry is strongly preferred.
Education
- Bachelor’s degree in engineering, Business or Construction Management, Science, or equivalent experience required
Salary Range: The anticipated starting pay range for this position is based on the employee’s primary work location and may be more or less depending upon skills, experience, and education. These ranges may be modified in the future.
Location A: $159,000 - $238,000
You can view which BC location applies to you here. If you have any questions, please speak with your Recruiter.
Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits.
About Brown and Caldwell
Headquartered in Walnut Creek, California, Brown and Caldwell is a full-service environmental engineering and construction services firm with 50 offices and over 2,100 professionals across North America and the Pacific. For more than 75 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choice—to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities. For more information, visit www.brownandcaldwell.com
This position is subject to a pre-employment background check and a pre-employment drug test.
Notice to Third Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
Brown and Caldwell is proud to be an EEO/AAP Employer. Brown and Caldwell encourages protected veterans, individuals with disabilities, and applicants from all backgrounds to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act.
#LI-hybrid
