Dispatch Supervisor (Tues thru Sat)

Recology • Full-time • California, United States, US • 3d ago

City:

San Francisco

Location:

1001 - Recology Golden Gate

Subsidiary Name:

Recology Golden Gate

Role of the Dispatch Supervisor

Provides day-to-day supervision of the collection services routing to ensure a high degree of customer satisfaction.

Essential Responsibilities

Assures compliance of RouteWare application including Route completion, sequencing of stops, comments, route changes, missed customers, and addresses all issues, including coaching and disciplining drivers.
Coaches drivers on DriveCam incidents.
Directs Operations Supervisors on specific recurring issues in the field.
Manages attendance issues with drivers including tardiness, missed meal periods, and unexcused absences through coaching and disciplinary action to include Overtime and reassignment pay.
Reviews Post and Pre-Trip Books with Drivers and addresses issues.
Addresses any Department of Transportation (DOT) issues with drivers.
Ensures the accountability of route completion by assigning additional work as drivers check in.
Investigates and resolves City generated 311 customer inquiries and complaints.
Supervises Route Maintenance Specialists role, including scheduling, hiring and discipline. Provides back up to job functions as needed.
Analyzes routes and makes routing changes including day and service level changes. Makes rate adjustments to resolve billing disputes.
Ensures policies and procedures are followed in accordance with the collective bargaining agreement (CBA).
Partners cross-functionally with other departments to keep account records updated and resolve customer issues.
Other duties as assigned.

Qualifications

High school diploma or GED required.
Bachelor's degree preferred.
Experience supervising non-exempt working operations, ideally commercial drivers.
Principles of employee training, supervision and evaluation.
Supervisory techniques, resource allocation, planning and budgeting.
Valid Driver's License required.
Ability to obtain a Commercial Class A or Class B license within 6 months of hire date required.

Recology Offers

An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper.
A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R’s: Reduce, Re-use, Recycle, and Recologize.
Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.

Recology Benefits May Include

Paid time off and paid holidays.
Health and wellness benefits including medical, dental, and vision.
Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
Annual wellness incentives.
Employee Assistance Program (EAP).
Educational assistance.
Commuting benefits.
Employee referral program.

Supplemental Information

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.

Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.

This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.

Related Jobs

Operations Supervisor

Recology • Full-time • California, United States, US • 1m ago

Management Supervisor

City: Burlingame Location: 1010 - Recology San Bruno Subsidiary Name: Recology San Bruno Role of the Operations Supervisor Responsible for supervising operations personnel and routing drivers and monitoring work to ensur...

1m ago

Apply

Dispatch Supervisor

Recology • Full-time • California, United States, US • 3m ago

Management Supervisor

City: San Francisco Location: 1051 - Recology Sunset Scavenger - Operations Subsidiary Name: Recology Sunset Scavenger Schedule: Thursday thru Monday Role of the Dispatch Supervisor Provides day-to-day supervision of the...

3m ago

Apply

Operations Supervisor - Transfer Station

Recology • Full-time • California, United States, US • 4m ago

Management Supervisor

City: Maxwell Location: 1002 - Recology Butte Colusa Counties- Maxwell Subsidiary Name: Recology Butte Colusa Counties Role of the Operations Supervisor Responsible for supervising operations personnel and routing driver...

4m ago

Apply

Director - IT Examiner

Katz, Sapper & Miller • Full-time • Remote - Ohio, United States of America • 17h ago

Management

Job Description: We’re KSM, one of the top 50 largest independent advisory, tax, and audit firms in the United States. But more than our size, it’s our people and culture that set us apart. We believe great things happen...

17h ago

Apply

Director, Property Tax

DuCharme McMillen & Associates, Inc. • Full-time • Toronto, Canada • 1w ago

Finance & Accounting Management

As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof: 2025 Great Places to Work Certified Employee stock ownership program eligibility begins day one of employm...

1w ago

Apply

Driver - Casual

Recology • Full-time • California, United States, US • 2d ago

Transportation

City: Davis Location: 1195 - Recology Davis Subsidiary Name: Recology Davis ROLE OF THE DRIVER Under limited supervision, accountable for the efficient and effective operation of assigned vehicle, the consistent applicat...

2d ago

Apply

Environmental Specialist

Recology • Full-time • California, United States, US • 3d ago

Science

City: Dixon Location: 1035 - Recology Environmental Solutions Inc. - Office Subsidiary Name: Recology Service Center North Role The Environmental Specialist reviews special waste applications and analytical reports and e...

3d ago

Apply

Customer Service Specialist 1

Recology • Full-time • Oregon, United States, US • 3d ago

Customer Service

City: Ashland Location: 1103 - Recology Ashland Sanitary Service Inc. Subsidiary Name: Recology Ashland Sanitary Service Inc. The Role of Customer Service Specialist: Under close supervision, provides efficient and court...

3d ago

Apply

Transfer Driver

Recology • Full-time • Oregon, United States, US • 3d ago

Transportation

City: McMinnville Location: 1108 - Recology Western Oregon Subsidiary Name: Recology Western Oregon - Valley SHIFT 4/10hr days - MON, TUES, THURS & FRI - 3:00am - 2:00pm (plus some overtime!) THE ROLE Under limited s...

3d ago

Apply

Commercial Truck Driver

Recology • Full-time • California, United States, US • 3d ago

Transportation

City: Marysville Location: 1003 - Recology Yuba Sutter Subsidiary Name: Recology Yuba Sutter SHIFT: Monday - Friday or Tuesday - Saturday, 4am - 6am start times THE ROLE Under limited supervision, accountable for the eff...

3d ago

Apply