Job Details
Job Location: Concordia KS - Concordia, KS
Position Type: Full Time
Education Level: High School
Salary Range: Undisclosed
Job Category: Service
Description
General Purpose:
The Service Technician is responsible for performing basic diagnostics, service repairs, and maintenance work on customer and dealer-owned equipment. The Service Technician reports to the Service Manager.
Essential Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Performs repairs and maintenance using proper tools, techniques, and equipment for the machines that the technician specializes in.
- Follows Technical Manual procedures when conducting maintenance and repairs on machines of the Technician’s specialty.
- Seeks direction and guidance from the Service Manager or senior technicians, as necessary.
- Maintains contact with customers about work performed on equipment as necessary.
- Participates in training programs that are required for advancing work-related skills and knowledge.
- Maintains current knowledge of John Deere and competitive products.
- Maintains vehicles, inventory, AVE-PLP tools, personal tools, and equipment in good working order.
- Maintains a clean work area and performs work in a neat and orderly fashion.
- Follows all safety rules and regulations in performing work assignments.
- Completes all reports and forms required in conjunction with work assignments.
- Performs other duties as required and necessary to ensure the success of AVE-PLP.
Supervisory Duties:
Knowledge, Skills, and Abilities:
- Ability to consistently promote, support, work, and act in a manner in support of AVE-PLP’s vision, mission, and values.
- Proficient knowledge of mechanical, electrical, and hydraulic systems used in the repair of customer and dealer-owned equipment.
- Ability to operate vehicles and equipment used for diagnostic purposes.
- Ability to communicate with effectively with AVE-PLP staff and customers, both verbal and written.
- Ability to work cooperatively in a team environment.
- Ability to use job-related computer applications and basic computer functions.
Qualifications
Education:
- High School Diploma or General Education Diploma (GED) equivalent is required.
Experience:
- One or more years of experience performing service repairs is preferred.
- Experience with the mechanical, electrical, and hydraulic systems used in off road, construction, lawn, or heavy equipment is preferred.
- An equivalent combination of education and experience may be substituted on a year for year basis.
Additional Requirements/Licenses/Certifications:
- Must have reliable transportation.
- Must have a valid driver’s license.
- Passing a driving record (MVR), criminal history background checks, employment verification, and drug screen will be required prior to the start of employment.
- Forklift license preferred or ability to obtain one.
