Assistant General Manager

Wawa • Full-time • Store 5272 - Ocala, FL 34475 • 2w ago

As an Assistant General Manager (AGM), you’re a hands-on leader who plays a key role in daily operations, team development, and driving results. From overseeing business performance and profitability to leading the hiring, training, and growth of Customer Service Associates, you’ll be at the heart of the store’s success.

What You’ll Do:

Ensure every customer leaves satisfied by gathering feedback,solving problems. andmaintain a smooth and friendlyWawa experience.

Execute quality and engaged training for Customer Service Associates to ensure they feel confident and capable of meeting Wawa’ safety, quality and operational standards.

Support hiring, onboarding, coaching, recognizingand motivating the team to consistently perform their best every day.

Coordinate schedules and daily tasks to keep operations running efficiently.

Monitor store performance—review reports, manage shrink, and identify opportunities for improvement.

Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results.

Benefits:

We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally.  At Wawa, extensive benefits are available to Wawa Associates.  These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave and access to additional benefit and wellness programs.

Eligibility for Wawa Benefits is defined under the terms of the plan(s)

Qualifications:

High School Diploma or GED equivalent

Flexible availability to work various shifts, including weekends, and holidays, to meet business needs

Proven leadership experience, ideally in food service or retail environments is a plus

Strong background in store operations, including staffing, training, performance management, sales building, scheduling, and expense control

Ability to implement change and drive results through effective execution

Excellent communication, relationship building and interpersonal skills

The hourly range for this position is $25.30 - $34.10 and is commensurate with position, experience, and location. Associates in this position are eligible for monthly bonus incentives.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [email protected].

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Related Jobs

Customer Service Associate

Wawa • Part-time • Store 5272 - Ocala, FL 34475 • 2w ago

Retail

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first...

2w ago

Apply

Customer Service Associate

Wawa • Part-time • Store 5305 - Ocala, FL 34474 • 2w ago

Retail Cashier

2w ago

Apply

Crane Operator

Garney • Wildwood, FL, US • 3w ago

Construction Transportation

GARNEY A Crane Operator position is available at Garney. To be consider ed for the Crane Operator position you must be NCCCO certified. The crane operator may perform functions of a laborer as required. WHAT YOU WILL...

3w ago

Apply

Customer Service Associate

Wawa • Part-time • Store 5282 - Oxford, FL 34484 • 3w ago

Retail Cashier

3w ago

Apply

Customer Service Associate

Wawa • Part-time • Store 5397 - Ocala, FL 34481 • 3w ago

Retail

3w ago

Apply

Customer Service Associate

Wawa • Part-time • Store 5422 - Ocala, FL 34473 • 1m ago

Retail

As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow’ in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people...

1m ago

Apply