At Commercial Tire, we believe great leaders build great teams and great companies. As a proudly employee-owned organization, our Store Managers play a key role in driving store performance, developing team members, delivering exceptional customer service, and creating a positive, team-focused work environment.
We’re looking for a motivated, results-driven leader who is passionate about people, committed to operational excellence, and ready to take ownership of their store’s success. Full-time employees enjoy outstanding benefits medical, dental, vision, and life insurance, stock ownership opportunities, a strong 401(k) plan, and generous paid time off.
Job Title: Store Manager Level 1
FLSA Status: Exempt
POSITION OVERVIEW
Manages all aspects of a store according to prescribed policies and procedures, and ensures the store operates in a manner which optimizes sales and profitability and reflects a consistent Commercial Tire image to its customers. This position is responsible for safely achieving the corporate mission at the store level.
JOB RESPONSIBILITIES
- Responsible for creating an annual business plan and hitting gross profit goals for the store
- Ensuring the store provides customers with knowledgeable, courteous, and prompt service while being sensitive to their needs
- Leads the team and participates as a team player in all phases of the organization and expects the same from store employees
- Identifies and maximizes latest sales opportunities within the existing customer/equipment asset base
- Performs all work expected of the location or ensures that all work expected of the location is completed when expected
- Ensures safety, store hours, store cleanliness and personnel issues all fall within the guidelines of company policy
- Champions safe work practices and Commercial Tire’s safety guidelines and standards. Safety Audit. Number of WC claims, score on safety audit, incidents.
- Ensures inventory is used to achieve the maximum return on investment. Monthly inventory counts are performed, and inventory rotation based on slow movement reports as required
- Ensures maintenance, appearance, and condition of the store to comply with security and safety, and environmental codes and city ordinances
- Recruits, hires, trains, and supervises qualified personnel; assigns work schedules; resolves employee grievances; disciplines; conducts annual performance reviews and career development. Posting schedules, annual performance reviews, and turnover
- Coordinates, conducts, and leads product training, on-the-job training, and supports corporate training programs by leading and or participating. and attends and participates in management training workshops
- Operates and maintains company vehicles, including regular maintenance cleanliness, fueling & tracking fuel receipts, insurance coverage, general upkeep, inspections, registration, etc.
- Knowledge and ability to write up, obtain authorization, and finalize billing of Firestone National Accounts. EDI, Penske, and all other National Accounts where applicable
- Responsible for dispatch, service calls, DVIR, and Q files where applicable
- Assists with store operational and safety audits
- Knowledgeable in all facets of a store environment
- Other duties as assigned
ACCOUNTABILTIES AND PERFORMANCE MEASURES
- Achieves annual sales, gross and net profit objectives budgeted for the store
- Achieves annual audit scores objectives for operations and safety audit
- Excellence categories of scorecards: monthly inventory counts, safety packets, fuel bills
QUALIFICATIONS – required
- 3+ years of related business experience
- 4 years management experience in a “like” industry
- Valid Driver’s License and Insurable Driving Record
- Associate or bachelor's degree in business (preferred)
ESSENTIAL PHYSICAL & ENVIRONMENTAL FUNCTIONS
Physical Demands:
- Standing: 75% | Walking: 50% | Sitting: 25%
- Frequent bending, stooping, squatting, kneeling, twisting, and walking on uneven surfaces
- Frequent lifting/carrying: up to 50 lbs
- Frequent use of hands and fingers for grasping and dexterity
- Constant visual, auditory, and verbal communication required
Work Environment:
- Frequent exposure to noise, dirt, dust, mechanical vibration, fumes, and outdoor conditions
- Occasional work in extreme heat/cold or wet/humid environments
- Occasional hazards due to mechanical equipment, moving objects.
Equipment Operated:
- Company-provided software and system for work orders and inventory
- Tire machines, compressors, air tools and hand tools
- Required to use protective gear (PPE)
Compliance & Acknowledgment - This position must be performed with or without reasonable accommodation. Commercial Tire complies with the Americans with Disabilities Act (ADA) and will consider reasonable accommodations for qualified individuals to perform the essential functions.
