Customer Service Supervisor

Wawa • Full-time • Store 5442 - Tavares, FL 32778 • 1m ago

As aCustomer Service Supervisor (CSS), youare a motivated leader who plays a key role in supporting store operations. You’llwork side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.

What You’ll Do:

Deliver outstanding customer service and resolve inquiries promptly.

Support and collaborate with leadership team to achieve store goals in sales, expenses,Associate retention and training.

Lead, motivate, and train Associates to drive sales and performance during shift.

Ensure consistent execution of customer service programs, policies, and store technology components.

Manage cash processes, inventory, vendor check-ins, and store safety.

Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.

Benefits:

We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally.  At Wawa, extensive benefits are available to Wawa Associates.  These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave, and access to additional benefit and wellness programs.

Eligibility for Wawa Benefits is defined under the terms of the plan(s)

Qualifications:

High School Diploma or GED equivalent

Must be 18+ years old with reliable transportation

Flexible availability to work various shifts, including weekends, and holidays, to meet business needs

Supervisory experience, ideally in retail or food service environments,is a plus

Strong customer service, relationship-building, and communication skills

Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.

The hourly range for this position is $21.25 - $28.70 and is commensurate with position, experience and location. Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [email protected].

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Related Jobs

Electrical General Superintendent

Tri-City Electrical Contractors • Full-time • Altamonte Springs, Florida, United States • 1w ago

Construction Management Superintendent

MISSION: Achieving excellence through the dedication, innovation, and growth of our employee-owners, creating lasting value with our business partners. OUR CORE VALUES: Ownership: As employee-owners, we lead with discipl...

1w ago

Apply

Senior Estimator

Garney • Winter Garden, FL, US • 3d ago

Construction

GARNEY A Senior Estimator position is available at Garney. In this position, you will ensure that the estimate includes the cost, time, materials, labor, and equipment required for the construction projects. You will al...

3d ago

Apply

Crane Operator

Garney • Wildwood, FL, US • 5d ago

Construction Transportation

GARNEY A Crane Operator position is available at Garney. To be consider ed for the Crane Operator position you must be NCCCO certified. The crane operator may perform functions of a laborer as required. WHAT YOU WILL...

5d ago

Apply

Estimator - Water/Wastewater

Garney • Winter Garden, FL, US • 1w ago

Construction

GARNEY An Estimator position isavailable at Garney. This is a full-time, salaried position with full benefits and participation in the Employee Stock Ownership Plan (ESOP). We are seeking a self-motivated individual to j...

1w ago

Apply

Lead Invoice Audit Specialist

Tri-City Electrical Contractors • Full-time • Altamonte Springs, Florida, United States • 1w ago

IT & Helpdesk

1w ago

Apply

Business Development Manager

Garney • Winter Garden, FL, US • 1w ago

Sales

GARNEY A Business Development Manager p osition is available at Garney. The successful candidate will have water and wastewater experience and a deep understanding of the markets, with exposure to both public and privat...

1w ago

Apply

Invoice Audit Specialist

Tri-City Electrical Contractors • Full-time • Altamonte Springs, Florida, United States • 2w ago

IT & Helpdesk

2w ago

Apply

Junior Electrical Estimator - Multi-Family

Tri-City Electrical Contractors • Full-time • Altamonte Springs, Florida, United States • 2w ago

Construction

2w ago

Apply

Senior Multi-Family Electrical Estimator

Tri-City Electrical Contractors • Full-time • Altamonte Springs, Florida, United States • 3w ago

Construction

3w ago

Apply

Customer Service Associate

Wawa • Part-time • Store 5473 - Summerfield, FL 34491 • 1m ago

Retail

As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow’ in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people...

1m ago

Apply