Do you want to work for a company where your co-workers are co-owners? We are 100% employee owned! At The Bernard Group, we work to wow. As a visual merchandising company leading the retail industry in design and production, we come together as a team to win big for some of the most successful brands in the world. Since we’re an employee-owned company, we don’t just list our values, we live them, providing the highest-quality products and services day in and day out. And we do it all with sustainable materials carefully sourced from eco-friendly partners that support social change and community involvement.
We are looking for a Data Operations Director to join our team. In this role, you will oversee and identify opportunities for leveraging data to drive business growth, enhance decision-making, and improve operational efficiency with our Key Accounts/Retail domain. You will direct a team of skilled data-focused team members, manage complex operational business intelligence projects, and ensure that data insights align with our strategic goals. The Data Operations Director involves a blend of hands-on data analysis, cross-functional collaboration, decision-making, and leadership. By directing the data activities of the team, you'll work closely with the Team Directors and Leaders as well as the Technology Enablement team and makes decisions related to overseeing and guiding data-related activities for our Key Accounts/Retail domain. This role covers a lot of support areas across the team. This is a leadership position and has responsibility for performance reviews, staff development, employee engagement, and addressing any necessary disciplinary actions as required.
A variety of these traits will help land you this job. If you have:
- a Bachelor’s degree or equivalent work experience
- proven experience in a data operations role with at least 3-5 years of experience in a managerial position along with total 7+ years of working in the data domain as a data practitioner.
- excellent leadership and team management skills, with a track record of successfully leading data operations and/or reporting teams.
- experience with apply continuous improvement for efficiency with leveraging concepts such as lean management, six sigma or TQM techniques.
- experience with SQL and with data visualization & reporting tools such as Tableau or Quicksight. Quicksight highly preferred.
On top of that you must:
- make the right call with quality decisions, good judgment and keen problem-solving skills in determining better, more efficient work flows with the same high-quality standard
- drive results, take initiative and be action-oriented by applying time management and self-management skills every day in order to meet deadlines while maintaining a positive attitude
- be accountable and take ownership of work commitments in meeting clients’ expectations and timelines
- collaborate and embrace the “Art of the Team” by working with coworkers in order to get the work done on-time and within budget
- have a passion for excellence and drive for quality in all that the team produces
- have a proven track record with taking spreadmarts to centralized datamarts or data products
- obtain strong communication skills, with the ability to convey complex data insights to non-technical stakeholders
- have experience in developing and implementing data management and governance frameworks
- have the ability to manage multiple projects and stakeholders simultaneously in a fast-paced environment
- adhere strong written and verbal communication skills for translating complex data findings into understandable, actionable insights for non-technical stakeholders
In this position, you will:
- monitor the performance of operational BI systems, including the efficiency of data processing, the accuracy of analytics, and the responsiveness of reporting tools. Identify and address any issues or bottlenecks and optimize processes to improve performance via further automation.
- establish, refine and optimize data management practices and discipline related to data quality, data ownership, data lifecycle management and data privacy.
- motivate, mentor, coach and train employees for professional development, employee engagement, and continuous improvement.
- set high performance expectations, audits those expectations and provide feedback, both positive and constructive to ensure those expectations are met.
- support the Account Team by performing various tasks that are directed by Account Directors, Managers and Leaders.
- manage a team that consists of a Client Data Strategist, Data Project Manager, Data Specialist, and Retail Program Data Manager.
- manage the process training / New Hire process training and onboarding.
- interpret data findings to support strategic decision-making.
- work closely with various departments to understand their data needs and provide them with relevant, impactful insights.
- facilitate communication between data teams and other stakeholders to ensure alignment on data strategies and objectives.
- use data-driven insights to guide business decisions that have a significant impact on company operations and strategy.
- provide recommendations to senior leadership based on thorough data analysis.
- organize and conduct training sessions for the data analytics team, ensuring they are proficient in the latest data management tools and methodologies.
- ensure that all tools and software used by the team are up-to-date and meet the organization’s needs.
- keep abreast of the latest industry trends and advancements in data management practices, incorporating new methods and technologies into the team’s workflow.
- collaborate with other personnel and external vendors as it relates to data acquisition or other technology tooling needs.
- perform miscellaneous projects and complete various tasks as requested by others in management.
To get hired at The Bernard Group, you MUST be:
- able to effectively communicate, both verbally and in writing. Strong interpersonal skills including, demonstrated listening skills and the ability to present ideas and thoughts concisely and effectively both internally and outside the organization
- willing to admit when you make a mistake (it happens to the best of us)
- fiercely loyal to both our customers and teams
- trustworthy, reliable, and easy to get along with
- enthusiastic and eager to take on new challenges
- adaptable and willing to wear whatever hat gets the job done
TBG Overview:
- We're a 900-person visual merchandising company
- We are 100% employee-owned
- We offer a generous paid time off benefit that increases with tenure
- This is a full-time position in Chanhassen, MN
The Art of Teams at TBG:
We came to understand how small teams of top talent with the right chemistry will consistently outperform a centralized production process. We put a great amount of energy into building individual teams to handle the speed and details of retail. It’s the difference between average and being a world class service provider.
If you have the talent to do this job, a passion for excellence and are interested in joining the TBG team, please complete the form on this page.
Thanks!
The Bernard Group, Inc.
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