Systems Consultant (Accounting Software)

Cargas Systems • Full-time • Lancaster, PA, US • 1w ago

Looking for an opportunity with a company whose Core Values include Teamwork, Customer Care and Employee Ownership? Cargas is that company. Being recognized for 18 years on the PA Best Places to work confirms that we do what we say.

From our employee-owned culture to our casual dress code, Cargas does things a little differently. You get to be in the thick of the action. We practice Open Book Management, so you know the sales, profits, challenges, and opportunities. We collaborate at all levels, so your ideas are heard. We have a flexible work environment, so we trust you to make good decisions on when you need to put in extra effort to take care of customers and when you can take time for personal matters. We share success widely through our Profit Sharing, Bonus Plan, and Employee Ownership. We work hard and have fun!

We are seeking a Systems Consultant to join our Sage Intacct Practice. In this role, you will provide consulting, training, and support services to help our customers evolve and expand their use of our software applications.

Duties Include:

Consulting and Training

Provide consulting, training and support services to help existing customers as their business evolves and they need to modify or expand their use of Sage Intacct and other supported software applications.
Assist customers in selecting the best Sage Intacct solutions to meet their needs and successfully implement and use those applications in their business.
Stay up to date on features and capabilities of Sage Intacct and maintain relevant certifications.

Customer Support

Provide services to existing customers in response to requests made through the Customer Care Portal.
Maintain accurate and timely documentation.

Team Collaboration and Project Management

Work both independently and collaboratively within project team(s) to meet customer-defined success criteria, achieving a high level of customer satisfaction.
Meet or exceed individual and team revenue and service goals.
Accomplish tasks within project or task budget and timeline.
Identify opportunities for new or existing clients to expand their use of Sage Intacct – follow up with customers to promote new work and maintain connection.
Assist with the sales process and project management as needed.

Education / Experience:

Bachelor’s degree in business or a related field.
5 or more years of experience in accounting, business operations, consulting, or a related setting.
Or an equivalent combination of education and experience.
CPA designation and/or managerial experience is a plus.
Sage Intacct experience is a plus.

Professional / Technical Knowledge:

Ability to develop a deep understanding of business software Cargas sells or re-sells, including Sage Intacct and related products.
Strong skills in business consulting, including analysis related to business process, business systems, and the technology supporting these processes and systems.
Proficient in user-training.
Project management skills; with a preference for troubleshooting skills in software functionality issues.
Experience in accounting or financial reporting processes and applications.
Experience with financial or other business reporting tools.
Proficiency in Microsoft Office Suite software.

Cargas Systems is an Equal Opportunity Employer and is committed to workplace diversity. We are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification listed, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

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