Patient Care Coordinator I

Boston O&P • Full-time • Fairfax, VA • 1w ago

OrthoPediatrics Specialty Brace: As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS!

Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves.

Position Description: In this role you are the first point of contact with our patients and referral sources and the face of our company.

Core Responsibilities:

Customer Service:

Greet and register patients by collecting insurance information and demographics
Advise on general company and services information
Checking patients in and out
Multi-line phone coverage
Liaison for referring physicians/groups
Register patients by collecting insurance information, demographics etc.
Initiate product delivery to patients at checkout, including contact with referring physician and/or insurance companies.

Administrative:

Follow standard practices to deliver patient devices
Verify patient insurance and initiate prior authorizations
Collect patient balances
Operate within Athena Electronic Medical Record Software
Scan and upload documents to electronic chart
Collaborate with clinic staff and direct office flow
Chart checks for fitting appointments using the standard checklist form
Work closely with corporate billing team to ensure all documentation for claims are uploaded
General office organization

Schedule Maintenance:

Review patient no shows daily by calling, documenting, and rescheduling appointments
Schedule appointments for new patients
Coordinate follow up appointments with physicians

Education: High School or Associate Degree; related experience and/or training.

Qualifications:

Computer competency skills in Microsoft 365 products (Excel, Word, Outlook etc.)
Excellent organization, verbal, and written communication skills
Ability to manage multiple tasks
Excellent customer service skills
Detail oriented
Compassionate, efficient, and professional
Maintain HIPAA compliance

Equal Opportunity Employer:

OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Related Jobs

Junior Program Assistant

Highlight Technologies, Inc • Washington, District of Columbia, United States • 10h ago

Administrative

Overview This position is located in USAID’s Bureau for Inclusive Growth, Partnerships, and Innovation (IPI), in the Office of Administrative Management Services (IPI/ AMS). IPI/AMS manages the core human resources a...

10h ago

Apply

Help Desk Specialist I

Highlight Technologies, Inc • Fairfax, Virginia, United States • 10h ago

IT & Helpdesk

Overview Highlight Technologies is seeking skilled and dedicated Tier 1 Help Desk technicians to provide technical support to a 24x7x365 center for the Small Business Administration (SBA) IT service center. This po...

10h ago

Apply

Senior Estimator

Brown and Caldwell • Full-time • Alexandria, Virginia, United States • 17h ago

Construction

Brown and Caldwell is seeking an estimating professional that is well-organized, outgoing and ready to grow their career in estimation. The candidate will represent the company as a professional Estimator that will inte...

17h ago

Apply

Administrative Assistant

Boston O&P • Fairfax, VA • 1d ago

Administrative Executive Assistant

OrthoPediatrics Specialty Brace: As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive tea...

1d ago

Apply

Snowplow Operator Seasonal

Davey Tree • Chantilly, VA, US • 1d ago

Additional Locations: N/A Primary Locations: VA, Chantilly, 25255 Pleasant Valley Rd., 20152 Requisition ID: 205073 Position Overview As a valuable member of our team, you will get to end...

1d ago

Apply

Part-Time Cleaning Associate (Retail Showroom)

Room & Board • Washington, DC, US • 2d ago

Retail Cleaning & Sanitation

Overview Bring your passion for “clean” and having everything in its place to great team and a beautiful space! Our retail showrooms are beautifully appointed and filled with artisan-crafted furniture and decor...

2d ago

Apply

Retail Sales Associate / Design Associate (Home Furnishings)

Room & Board • Washington, DC, US • 2d ago

Sales

Overview Are you driven by the desire to serve customers and passionate about the art of selling? Do you excel in a dynamic retail environment, utilizing your inherent curiosity and intuition to assist customers in f...

2d ago

Apply

Junior Software Engineer

DCS Corp • Washington, DC, District of Columbia • 4d ago

Engineering Software Development

DCS is looking for a junior software engineer to assist with the application of cyber forensics tools to defeat drones and IEDs. Essential Job Functions: Database development: The engineer will develop and mai...

4d ago

Apply

Project Analyst (Acquisition)

Modern Technology Solutions • Full-time • Fort Belvoir, VA, US • 1w ago

Project Management

Own Your Future. Modern Technology Solutions, Inc. (MTSI) is seeking a Project Analyst (Acquisition) in Ft. Belvoir, Va. Why is MTSI known as a Great Place to Work? Interesting Work: Our co-wor...

1w ago

Apply

Policy Advisor - Senior I

Highlight Technologies, Inc • Washington, District of Columbia, United States • 1w ago

Overview Background: The Office of the Chief Economist (OCE) supports the Agency in improving the effectiveness of its programming and broader global engagement by bringing strong economic theory and evidence to be...

1w ago

Apply