Overview
Position Title: Workers’ Compensation Claim Supervisor (California jurisdiction)
Location: Remote
Hours: Monday - Friday, 8:00 AM to 4:30 PM
Salary Range: $90,000 - $95,000
Disclaimer: The posted salary range for this position reflects the anticipated base pay for this role. Actual pay is determined based on factors such as qualifications, skills, relevant experience, internal equity, and location. Additional compensation may include discretionary bonuses, benefits, or other forms of compensation, depending on the role. The salary range provided is in compliance with state and local requirements and is intended to offer transparency to applicants. We encourage open discussions with our hiring team regarding any questions you may have about compensation and benefits for this position.
CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefits package including Medical, Dental, Prescription Drug, Vision, Flexible Spending, Life, ESOP, and 401K.
About CCMSI:
At CCMSI, we seek the best and brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we’re united by a common mission to deliver exceptional service to our clients. As an employee-owned company, we focus on developing our staff through structured career development programs and by rewarding individual and team efforts. Certified as a Great Place to Work, CCMSI’s employee satisfaction and retention rank in the 95th percentile, reflecting our commitment to an outstanding work environment.
Why Join CCMSI?
- Culture: Our Core Values shape how we treat employees as valued partners—with integrity, passion, and enthusiasm.
- Career Development: CCMSI offers robust internships and internal training programs to support growth and advancement within the organization.
- Comprehensive Benefits: Enjoy 4 weeks of paid time off in your first year, 10 paid holidays, and a benefits package that includes Medical, Dental, Vision, Life Insurance, Critical Illness, Short and Long Term Disability, 401K, and Employee Stock Ownership Program (ESOP).
- Supportive Work Environment: We believe in creating a workplace where employees enjoy coming to work each day, are provided with the resources to succeed, and manage realistic caseloads.
Position Summary:
We are currently seeking a California Workers' Compensation Claims Supervisor to join our remote team in Scottsdale, AZ. This role offers a salary range of $90,000–$95,000 and focuses on CA jurisdiction claims only. Strong technical knowledge of California workers' compensation claims is essential, and the Self-Insurance Plan (SIP) certification is preferred. This supervisor will oversee a team of five, ensuring compliance with corporate standards and high-quality service.
Responsibilities
- Claim Supervision & Compliance: Oversee, assign, and supervise workers’ compensation claims, ensuring adherence to CCMSI’s Corporate Claim Standards, client-specific handling instructions, and applicable laws.
- Claim Investigation & Adjustment: Investigate, evaluate, and adjust assigned workers' compensation claims in line with established standards and laws.
- Reserves Management: Establish and monitor reserves for claims within assigned authority levels.
- Vendor Oversight: Supervise the selection and management of external service providers (e.g., legal, case management) for complex claims.
- Claim Payments: Authorize and manage claim payments, ensuring they align with industry standards and fall within authority levels.
- Settlement Negotiations: Conduct settlements in accordance with corporate standards, client instructions, and state laws.
- Training & Development: Support and train claim staff, providing guidance for skill development.
- Diary Management: Maintain a personal diary on the claims system for effective case management.
- Compliance & Standards: Ensure adherence to all corporate handling standards and client-specific instructions.
- Additional Duties: Perform other tasks as assigned to meet business needs.
Qualifications
Experience: Minimum of 10 years in workers’ compensation claim handling, with at least 3 years in a supervisory role preferred.
Education: Bachelor’s Degree preferred.
Technical Knowledge: In-depth expertise in California workers’ compensation laws and practices. SIP certification is a plus.
Skills:
- Excellent oral and written communication abilities.
- Strong analytical and negotiation skills.
- Ability to adapt to a dynamic environment, manage stress, and prioritize tasks effectively.
- Detail-oriented, organized, and able to work with minimal supervision.
- High level of discretion and confidentiality.
Certifications: Self-Insurance Plan (SIP) certification is preferred; AIC, CPCU, or ARM certifications are preferred.
Computer Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Working Conditions
- Ability to sit or stand for extended periods.
- Manual dexterity for stooping, bending, reaching, and handling objects.
- Adequate auditory and visual abilities to interact with others effectively.
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