Overview
Multi-Line Claim Consultant
Location: Jackson, MS – Hybrid (After initial training: One office day per week)Schedule: Monday to Friday, 7:30 AM to 4:00 PMCompensation: $63,000 - $85,000 (Salaried)Jurisdiction: Mississippi onlyLicense Requirement: Mississippi Adjuster License required
Disclaimer: The posted salary range for this position reflects the anticipated base pay for this role. Actual pay is determined based on factors such as qualifications, skills, relevant experience, internal equity, and location. Additional compensation may include discretionary bonuses, benefits, or other forms of compensation, depending on the role. The salary range provided is in compliance with state and local requirements and is intended to offer transparency to applicants. We encourage open discussions with our hiring team regarding any questions you may have about compensation and benefits for this position.
CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefits package including Medical, Dental, Prescription Drug, Vision, Flexible Spending, Life, ESOP, and 401K.
About CCMSI:
At CCMSI, we seek the best and brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we’re united by a common mission to deliver exceptional service to our clients. As an employee-owned company, we focus on developing our staff through structured career development programs and by rewarding individual and team efforts. Certified as a Great Place to Work, CCMSI’s employee satisfaction and retention rank in the 95th percentile, reflecting our commitment to an outstanding work environment.
Why Join CCMSI?
- Culture: Our Core Values shape how we treat employees as valued partners—with integrity, passion, and enthusiasm.
- Career Development: CCMSI offers robust internships and internal training programs to support growth and advancement within the organization.
- Comprehensive Benefits: Enjoy 4 weeks of paid time off in your first year, 10 paid holidays, and a benefits package that includes Medical, Dental, Vision, Life Insurance, Critical Illness, Short and Long Term Disability, 401K, and Employee Stock Ownership Program (ESOP).
- Supportive Work Environment: We believe in creating a workplace where employees enjoy coming to work each day, are provided with the resources to succeed, and manage realistic caseloads.
Overview
The Multi-Line Claim Consultant is responsible for the investigation and adjustment of multi-line claims, including property and casualty (P&C) and liability claims. This position manages claims for multiple accounts and ensures quality service delivery in compliance with CCMSI’s standards and client expectations. Prior third-party administrator (TPA) experience is helpful. This role may serve as advanced training for promotion to a senior-level claims position.
Responsibilities
Claims Management:
- Investigate, evaluate, and adjust multi-line claims according to industry standards, state laws, and client handling instructions.
- Establish reserves and recommend changes as appropriate within authority levels.
- Authorize and process claim payments using established procedures and systems.
Vendor & Resource Coordination:
- Refer claims to external vendors (legal, surveillance, etc.) as necessary and oversee their work.
- Assess subrogation claims and facilitate resolution.
Negotiation & Settlement:
- Negotiate settlements in alignment with state laws, client instructions, and corporate standards.
- Resolve disputed bills or invoices effectively.
Client & Reporting Duties:
- Prepare detailed reports on claim status, payments, and reserves as needed.
- Communicate effectively with clients, claimants, and other stakeholders.
- Conduct claim reviews and client training sessions as requested.
Compliance & Development:
- Ensure compliance with corporate claims standards and jurisdictional requirements.
- Attend hearings, mediations, and legal conferences as necessary.
Qualifications
Education & Experience:
- 5+ years of multi-line claims handling experience required.
Skills & Competencies:
- Strong analytical, negotiation, and communication skills (oral and written).
- Proven ability to work independently in a fast-paced, evolving environment.
- High level of organization, detail orientation, and initiative.
Technical Proficiency:
- Proficient in Microsoft Office applications.
Licensure:
- Active Mississippi Adjuster License required.
Working Conditions
Hybrid Work Arrangement:
- After training, one in-office day per week.
Physical Requirements:
- Ability to sit or stand for extended periods.
- Standard auditory and visual acuity for professional communication.
Core Values & Principles:
Employees are expected to uphold CCMSI’s Core Values and Principles, which include performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.
This is an excellent opportunity for a seasoned claims professional to advance their career while contributing to the delivery of high-quality claims services. Join CCMSI and make a meaningful impact in the field of multi-line claims adjustment.
#CCMSICareers #CCMSIJackson #EmployeeOwned #MississippiLiability
#ClaimsConsultant #HybridWork #InsuranceCareers #ClaimsAdjusting #P&CClaims #LiabilityClaims #MississippiJobs #AdjusterJobs #CareerGrowth #NowHiring #JoinCCMSI #IND123
