Customer Service Supervisor

Wawa • Full-time • Store 8487 - Wayne, NJ 07470 • 2m ago

As aCustomer Service Supervisor (CSS), youare a motivated leader who plays a key role in supporting store operations. You’llwork side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.

What You’ll Do:

Deliver outstanding customer service and resolve inquiries promptly.

Support and collaborate with leadership team to achieve store goals in sales, expenses,Associate retention and training.

Lead, motivate, and train Associates to drive sales and performance during shift.

Ensure consistent execution of customer service programs, policies, and store technology components.

Manage cash processes, inventory, vendor check-ins, and store safety.

Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.

Benefits:

We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally.  At Wawa, extensive benefits are available to Wawa Associates.  These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave, and access to additional benefit and wellness programs.

Eligibility for Wawa Benefits is defined under the terms of the plan(s)

Qualifications:

High School Diploma or GED equivalent

Must be 18+ years old with reliable transportation

Flexible availability to work various shifts, including weekends, and holidays, to meet business needs

Supervisory experience, ideally in retail or food service environments,is a plus

Strong customer service, relationship-building, and communication skills

Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.

The hourly range for this position is $22.00 - $29.70 and is commensurate with position, experience and location.  Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [email protected].

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Related Jobs

Superintendent

Shawmut • Full-time • New York, NY, US • 4m ago

Construction Management Superintendent

Overview At Shawmut Design and Construction, we take pride in the culture we’ve built as a 100% employee-owned company—one that’s been recognized with more than 85 Best Place to Work awards. We’ve been honored as a Natio...

4m ago

Apply

Senior Superintendent

Shawmut • Full-time • New York, NY, US • 4m ago

Construction Management Superintendent

4m ago

Apply

Education Director

Imagine ELC • Full-time • Bronx, NY, US • $90k - $105k / year • 4m ago

Management

Imagine Early Learning Centers seeks an Early Childhood Education Director! Our centers operate year round, full day and will serve children ages 2 to 5 years. An experienced leader is needed with the ability to interfac...

4m ago

Apply

Executive Creative Director

Project Worldwide • Full-time • New York, NY, US • $200k - $225k / year • 5m ago

Marketing Management

We have an extraordinary opportunity for an extraordinary person. We hope it could be you. GPJ is looking for a creative leader that will help us create the very future of what experiential marketing can be. This new tea...

5m ago

Apply

Project Superintendent - Restaurant - NY/NJ

Shawmut • Full-time • New York, NY, US • 5m ago

Construction Food Service Management Superintendent

5m ago

Apply

Business Development Manager - Live Events

Boston Barricade • Full-time • East Rutherford, NJ, US • 2d ago

Sales

Boston Retail Solutions -- Job Description Title: Business Development Manager - Live Events Reports to : Director of Business Development and Marketing Location: Remote, Hybrid or Onsite The Business Development Manager...

2d ago

Apply

Patient Care Coordinator I

Boston O&P • Full-time • Union, NJ • $21 - $24 / hour • 2w ago

OrthoPediatrics Specialty Bracing: As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated t...

2w ago

Apply

Tile Sales/Design Consultant - NYC

Fireclay Tile • New York, NY • 2w ago

Sales

Showroom Design Consultant – NYC Join the Revolution at Fireclay Tile! At Fireclay Tile, we are pioneering a new era in the design and tile industry. With our state-of-the-art digital platform and artisanal, sustainable...

2w ago

Apply

Intern/Coop- Safety

Shawmut • New York, NY, US • 3w ago

Overview At Shawmut Design and Construction, we’re proud that the culture we’ve built as a 100% employee-owned company as we have been recognized with over 83 Best Place to Work awards. Including Best Workplace by Fort...

3w ago

Apply

Project Manager - Wastewater (hybrid allowed)

Brown and Caldwell • Full-time • New York City, New York, United States • 3w ago

Construction Project Management

Brown and Caldwell, a national environmental engineering firm, has an exciting opportunity for a Project Manager to join our diverse team to lead and manage projects for New York clients. In this critical role, you will...

3w ago

Apply