Position Summary

Do you want to put powerful, easy-to-use tools directly in the hands of the people who keep trucks on the road? At Karmak, we're looking for a Product Manager - Mobile to help drive the day-to-day direction and delivery of our mobile applications for heavy-duty truck dealerships. In this role you'll turn customer and business needs into clear requirements, partner closely with engineering to ship well-built features, and keep our mobile messaging and connectivity products moving forward. It's a hands-on product role for someone who loves translating real-world problems into practical software and seeing it land in customers' hands.

Why Join Karmak?

• Employee-Owned: As an ESOP, every Karmak employee is an owner with a real stake in our success.

• Impactful Work: Your work reaches dealerships, service teams, and drivers across the commercial transportation industry every day.

• Collaborative Culture: Join a talented, driven team in an environment that values your insights and ideas.

• Growth Opportunities: Build your product career at a company that invests in its people.

Essential Job Functions

• Requirements & User Stories: Write clear, detailed user stories and acceptance criteria that give engineering everything they need to build the right thing.

• Backlog Ownership: Own and groom the product backlog for assigned mobile applications, keeping work prioritized, well-defined, and ready for each sprint.

• Cross-Functional Collaboration: Partner day-to-day with engineering, QA, Support, and design to deliver mobile features on time and at quality.

• Customer & Support Insight: Gather feedback from customers, Client Success, and Support to identify pain points and validate what to build next.

• Delivery Support: Work within Agile ceremonies and Azure DevOps to track progress, resolve ambiguity, and keep releases on schedule.

• Roadmap Contribution: Contribute to the mobile product roadmap and help translate business goals into a practical, sequenced plan of work.

• Enablement & Documentation: Support release readiness with clear documentation, and help enable Support and training teams on new mobile functionality.

Knowledge, Skills, and Abilities

• 3 years of experience in product management, business analysis, or a closely related role.

• Strong requirements-gathering skills, with the ability to write clear user stories and acceptance criteria.

• Excellent written and verbal communication with both technical and non-technical audiences.

• Working knowledge of Agile methodologies and tools such as Azure DevOps, Figma and Aha.

• Well-organized and detail-oriented, able to manage multiple work items and priorities at once.

• Comfort working with mobile applications and a genuine interest in mobile product experiences.

Preferred Qualifications

• Experience with mobile applications (iOS/Android) or mobile-first software products.

• Familiarity with the commercial transportation, dealership, or heavy-duty trucking industry.

• Basic SQL or comfort working with data to inform product decisions.

• Formal product management or business analysis training or certification.

What Success Looks Like

• Shipping well-defined mobile features that solve real customer problems and require minimal rework.

• A healthy, well-groomed backlog that keeps engineering moving without ambiguity.

• Strong working relationships across engineering, Support, and Client Success.

• Customer and support feedback consistently reflected in what gets built.

Why Join Us

At Karmak, we're not just building software - we're keeping the commercial transportation industry moving forward. If you're ready to make a hands-on impact on the tools dealerships and drivers rely on every day, we want to hear from you. Apply now!

The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties. Additional responsibilities may be assigned by Karmak.

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