Collection Specialist

Novaspect Holdings • Schaumburg, IL, US • $23 - $29 / hour • 1m ago

Description

Novaspect, Inc, an Emerson Impact Partner and global leader of process systems and solutions, is currently offering an opportunity for an Accounts Receivable Specialist to join our fast paced, customer orientated team in our Schaumburg, IL location. The successful candidate will assist with most accounts receivable activities including on-going review of credit limits, customer invoicing, with a majority of responsibility of collection of customer accounts. The position’s primary responsibility will be to establish and build relationships with key internal and external customers, identify and understand non-payment issues and submitting invoices into portals following the customer portal requirements. The Account Receivable Collections Specialist will assist the finance department in the preparation and review of key financial performance metrics for the accounts receivable area.

Accounts Receivable Collection Specialist Essential Duties and Responsibilities:

Communicate with customers to resolve payment disputes and review all short payments for validity
Assist in managing most aspects of the accounts receivable activities
Ability to quickly recognize a problem, analyze it and arrive at a clear and concise resolution that will benefit all parties involved
Ability to build and maintain strong internal and external relationships to assist in the identification, understanding and resolution of unpaid balances
Assist in establishing and maintaining professional processes and procedures to reconcile and understand customer non-payment issues
Proactively contact customers before invoices are due to identify customer payment concerns
Involve inside and outside sales when appropriate to facilitate communication with the customer and work to receive payment on past due invoices
Assist the Accounting Supervisor/Controller in establishing credit limits for new customers using various financial tools/research to access their credit worthiness as well as the revision of existing customer’s credit limits
Actively participate with team members to achieve company and departmental goals
Ability to be flexible with changes in the work assignments based on the company growth
Attention to detail to portal customer requirements when submitting invoices into their portal
Manage and maintain portal customers
Cash posting as needed to meet business needs
Any other duties as assigned including reports as needed

Requirements

Accounts Receivable Collection Specialist Education and/or Experience:

High school diploma required
2+ years of accounts receivable function with a strong emphasis on customer service and relationship building
Prior accounting/bookkeeping experience a plus
High computer application literacy including Word, Excel and the Internet are required, and ability to learn internal business system

Accounts Receivable Specialist Additional Requirements:

Able to manage difficult customer situations and respond promptly to customer needs
Excellent interpersonal, verbal and written communication skills
Proven ability to build and support teamwork
Quickly embraces, learns and applies new technology and/or procedures

Accounts Receivable Collection Specialist Pay:

$23-$29 per hour
Overtime eligible
Monday - Friday: 8am - 5pm

Accounts Receivable Collection Specialist Benefits: Recognized with a Top Employee Benefit Plan Award, below you will find our outstanding total rewards package when you join our team including:

Generous paid time off; starting at 15 vacation days, 10 holidays, and 10 days of Personal, Sick, & Safety Time
401K with 6% company match
Employee Stock Ownership Plan (ESOP)
Excellent health & wellness benefits
Student debt & tuition reimbursement
Referral bonus

Accounts Receivable Collection Specialist Location: Schaumburg, Illinois

Who We Are:

Novaspect, Inc., is an employee-owned company that engineers, sells, and services industrial process controls. Our Core Purpose is to improve our customer’s performance through the innovative application of technology. We are passionate about creating effective processes and building customer relationships. We position ourselves to attract the best talent, and ensure we are delivering local services with proven technologies.

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