Overview
Workers’ Compensation Claim Associate I – LevelUP Program
Location: Reno, NV – In OfficeSchedule: Monday–Friday, 8:00 AM–4:30 PM PT (37.5 hours/week)Hourly Rate: $20 to $23 per hour
Build Your Career With Purpose at CCMSI
Ready to launch a career in insurance but not sure where to start?
CCMSI’s Workers’ Compensation Claim Associate I – LevelUP Program is a full-time, paid training program that prepares you to become a Workers’ Compensation Adjuster in just 12–16 months.
This is an entry-level role—no insurance experience required. Whether you’re a recent graduate looking for your first professional opportunity or a career-changer ready for something new, LevelUP gives you the skills, mentorship, and real-world experience to thrive in the claims industry.
Many of our most successful adjusters started as teachers, nurses, police officers, veterans, and customer service professionals. If you’re looking for a career change where your skills transfer directly—and where advancement is clear—our LevelUP program may be right for you.
Job Summary
As a paid Claim Associate I, you’ll work in our Reno, NV office while participating in a structured training curriculum. You’ll start by assisting with medical-only claims and gradually take on more responsibility—learning investigation, evaluation, customer communication, and settlement skills under close supervision. With each step, you’ll be supported by your team, guided by mentors, and measured on clear milestones.
When you successfully complete the program, you’ll be eligible to advance to a Claim Associate II and ultimately a Claim Representative I role, where you’ll manage your own caseload of workers’ compensation claims.
Please note: This is a career pathway training program designed to develop you into a claims adjuster within the TPA space. It is not an HR, risk management, or employer-side role.
Responsibilities
What You’ll Do
Learn to investigate, evaluate, and manage medical-only workers’ compensation claims
Assist with indemnity claims under close supervision
Document claim activity thoroughly and accurately in the claim system
Learn to establish reserves, evaluate medical documentation, and process payments
Communicate effectively with clients, claimants, and medical providers
Manage multiple deadlines and priorities in a fast-paced environment
Demonstrate accountability, customer service, and attention to detail every day
Qualifications
What You’ll Bring
Required:
Associate degree or 2+ years of related business or administrative experience
Strong organizational and time management skills
Excellent written and verbal communication skills
Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
Commitment to pursuing a long-term career as a claims adjuster
Nice to Have:
Prior experience in insurance, medical office work, or knowledge of medical terminology
Experience handling confidential information in a professional setting.
How We Measure Success
Progression through LevelUP training milestones and evaluations
Demonstrated mastery of claims handling skills under supervision
Responsiveness to team guidance and client needs
Growth in independence, judgment, and accuracy as responsibilities increase
What We Offer
4 weeks PTO + 10 paid holidays in your first year
Medical, Dental, Vision, Life, and Disability Insurance
401(k) and Employee Stock Ownership Plan (ESOP)
A structured training program with clear advancement opportunities
A supportive, in-office work environment with dedicated mentorship
Compensation & Compliance
The posted wage reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual pay will be based on experience, qualifications, and internal equity. This role may also be eligible for additional compensation or bonuses.
Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. If you need assistance, please contact our team.Equal Opportunity Employer: CCMSI is an Affirmative Action / Equal Employment Opportunity employer. We comply with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks are conducted only after a conditional offer of employment.
Our Core Values
At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:
Act with integrity
Deliver service with passion and accountability
Embrace collaboration and change
Seek better ways to serve
Build up others through respect, trust, and communication
Lead by example—no matter their title
We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.
Ready to build your career with purpose? Apply today and take the first step in becoming a Workers’ Compensation Adjuster through CCMSI’s LevelUP Program!
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